Overview
Work History
Summary
Skills
Education
Accomplishments
Affiliations
Timeline
Hi, I’m

Tracy Alexander

Spring,TX
Tracy Alexander

Overview

27
years of professional experience
4
years of post-secondary education

Work History

AARP Foundation SCSEP
Sacramento/Modesto, CA

Project Director
01.2010 - Current

Job overview

  • Company Overview: Federal funded organization, SCSEP.
  • Administer and execute operations of the Foundation Division Federal funded organization, SCSEP.
  • Managing 90-160 program participants, 7-10 direct participant assistants, and developing new business relationships with 40-50 managers in charge of 35-45 local companies/organizations.
  • Overseeing the operations of a payroll department managing up to $1 million in wages annually.
  • Guest at national and local events as spokesperson to promote the services of SCSEP.
  • Worked in this capacity in three different states during tenure, California, Nevada and Texas.
  • Entrusted with the management of an underperforming site (Modesto, CA) directing all aspects of business process management.
  • Within one year under leadership, the site's job placement performance tripled and community partner relationships improved and grew exponentially.
  • Responsible for increasing operational expansion.
  • Managing site operations efficiently and effectively covering two counties in Northern California.
  • Increase staffing to build a team capable of meeting federal compliances and ensure expended allocation of payroll budget.
  • Federal funded organization, SCSEP.
  • Demonstrate efforts of "meeting and /or exceeding IPO measurements based on performance evaluations of site operations, audit and direct management assessments".
  • Increase collaborations with community businesses and organizations to develop a variety of partnerships to accommodate a diverse and hard-to-serve workforce population.
  • Provide leadership, supervision, continuous training and weekly staff meetings to a direct site participant assistant team of 7-10.
  • Establish new organizational processes designed to streamline workflow efficiencies and meet standards and guidelines from the Department of Labor.
  • Create and facilitate digital presentations for business events and community partners to bring more visibility and awareness to AARP's Foundation vision and mission regarding SCSEP.
  • Nominated to serve on several teams piloting new Intake Process forms for program-wide initiative and On-line remote trainings.
  • Chosen to assist in restructuring the Administrative Procedures Manual to ensure updated information referenced all current policies, processes and procedures for a more uniformed arrangement and better user-friendly access.
  • Review and reconcile reports to ensure operational data and performance monitoring meet standards for payroll and Department of Labor audits.
  • Overseeing every department within the local site (administrative, payroll, human resources, accounting, business partnerships, marketing, community outreach, auditing/compliancy).

AARP Foundation SCSEP
Las Vegas, NV

Assistant Project Director
01.2003 - 01.2010

Job overview

  • Assisted the Project Director in executing all operational functions and responsibilities of administering a federally funded program.
  • Developed processes, procedures and plans to enhance employment opportunities for the 55 plus population.
  • Contracted and consulted with local government agencies and Non-profit organizations to build partnerships, conducting career assessments, connecting employers with job ready candidates to increase placement ratio and improve employment opportunities for mature job seekers.
  • Responsible for compliance with federal contract regulations.
  • Managed program budget and expenditures.
  • Created and developed curriculum for Job Development Workshops with innovative job market tools and strategies.
  • Facilitated soft skills training sessions for job readiness and job retention.
  • Networked with area businesses to advocate for employment for hard-to-serve job seekers.
  • Delivered presentations to agencies for the development of work/training partnerships.
  • Successfully exceeded employment placement goals to fulfill performance measures.

AARP Foundation SCSEP
Las Vegas, NV

Senior Administrative Associate
01.1998 - 01.2003

Job overview

  • Connected employers with qualified candidates to increase placement ratio to reach program goals.
  • Developed new business relationships with area employers to open doors for employment opportunities.
  • Facilitated training programs in career development including resume workshops, interview techniques, professional characteristics and self-motivational tools for success.
  • Assisted customers with resume/cover letters, interview skills, and job lead development.
  • Formed business relationships resulting in increase of job placement numbers.
  • Responsible for reports, records, file and database maintenance for the purpose of tracking information relating to each program participant.

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Skills

  • Training & Development
  • Excellent communication
  • Analytical skills
  • Team leadership
  • Conflict resolution
  • Strategic planning
  • Performance metrics
  • Compliance monitoring
  • Critical thinking
  • Budget control
  • Cross-functional team management
  • Client relations
  • Interpersonal skills
  • Team collaboration
  • Staff management

Education

SUNY- Empire State College
Saratoga Springs, NY

Bachelor of Arts from Communications - Cultural Studies
09.2010 - 06.2014

Accomplishments

  • Collaborated with team of 30-40 non-profit organizations and public agency managers in the development of Community Partnerships.

Affiliations

  • National Association of Workforce Development Professionals
  • Greater Northside Coalition
  • Age Friendly and Livable Community Partner
  • Major Taylor Cycling Club H-Town - Vice President
  • City of Houston Bicycle Advisory Committee

Timeline

SUNY- Empire State College

Bachelor of Arts from Communications - Cultural Studies
09.2010 - 06.2014

Project Director

AARP Foundation SCSEP
01.2010 - Current

Assistant Project Director

AARP Foundation SCSEP
01.2003 - 01.2010

Senior Administrative Associate

AARP Foundation SCSEP
01.1998 - 01.2003

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