Tracy Allen
Columbus,OH
Summary
Talented Area Manager offering expertise ensuring customers continue to receive top-notch service within the defined area.
Overview
5
5
years of professional experience
Work History
Area Manager
Zulily
Columbus
03.2023 - Current
- Daily planning of job assignments and business goals
- Manages 2+ leads and 40+ team members at a time
- Created and implemented a SOP on how to properly create labels for the receiving process for a cost savings of 1,933$
- Delivering verbal and written coaching’s to team members
- Lean six sigma certified for completing two kaizen events
- One on Ones with direct leaders to provide them with guidance and tangible action items.
Inbound Lead
Zulily
Columbus
05.2019 - 03.2023
- Manages up to 40+ team members at a time
- Leads multiple areas such as stow, arrivals and receiving
- Proficient with Microsoft word and Excel
- Manage inbound flow by tracking and improving team member UPH, while simultaneously managing FIFO and backlogs
- Assists Area Manager with daily planning of job assignments and business goals
- Completed 16-week Leadership development program and had a successful process improvement project.
Education
High School Diploma -
Briggs High School
Skills
- 5 years leadership experience
- Ability to communicate and partner with my peers as well as cross department management
- Able to ensure safety and quality in the FC through communicating in start-ups and one on one conversations
- Ability to show sense of urgency and prioritization of tasks
- Relationship Building and Management
- Staff Development
- Performance Management
- Team Development
- Process Improvement
References
- Anthoney Molnar, Zulily, Senior Operations Manager, 1(614)353-8868
- Cody Connor, Zulily, Senior Operations Manager, 1(208)405-3717
- Amy McCoy, Zulily, Operations Manager, 1(614)641-1310
- Charles Cuddihy, Lennox International, Operations Manager, 1(614)832-2063
Timeline
Area Manager
Zulily
03.2023 - Current
Inbound Lead
Zulily
05.2019 - 03.2023
High School Diploma -
Briggs High School