Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Amaro

Fort Stockton,TX

Summary

Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Bookkeeping

Pecos County State Bank
08.2023 - Current
  • Performed bookkeeping duties by preparing checks for payables, reconciling bank accounts and updating accounts receivables.
  • Contributed to a positive work environment through collaboration with team members, sharing expertise and assisting colleagues with bookkeeping tasks as needed.
  • Performed basic daily bookkeeping tasks.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
  • Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
  • Coordinated with other departments to address and solve complex customer issues.
  • Monitored customer accounts for fraudulent activity, enhancing security and trust.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Assistant Branch Manager

Fort Davis State Bank
10.2019 - 08.2023
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Demonstrated knowledge of branch financial products, loans and lines of credit.
  • Reviewed credit applications for risk factors and credit worthiness.
  • Produced reports for bank administrators to document long-term goals and financial status.

Medical Receptionist

Southwest X-ray
03.2019 - 09.2019
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Merchandiser Specialist

Advance Auto Parts
02.2018 - 03.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Conducted regular store audits to verify compliance with company policies.
  • Organized store merchandise racks by size, style, and color.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Developed themes, props and lighting for merchandise displays.

Merchandise Specialist

O’Reilly Auto Parts
05.2014 - 02.2018
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Conducted regular store audits to verify compliance with company policies.

Education

Associate Certified Medical Assistant - Medical Assisting

Vista College
El Paso, TX
06.2018

High School Diploma -

Fort Davis Jr/Sr High School
Fort Davis, TX
05.2010

Skills

  • Budget Controls
  • Cash Handling
  • Credit Approval and Denial
  • Supervising Tellers
  • Teller Auditing
  • Manage Cash Flow
  • Vault Audits
  • Cash Flow and Reconciliation
  • Credit Application Review
  • Workflow Schedules
  • Banking
  • Loans
  • PowerPoint Presentations
  • Microsoft Word
  • Excel Spreadsheet Tracking
  • Employee Scheduling

Timeline

Bookkeeping

Pecos County State Bank
08.2023 - Current

Assistant Branch Manager

Fort Davis State Bank
10.2019 - 08.2023

Medical Receptionist

Southwest X-ray
03.2019 - 09.2019

Merchandiser Specialist

Advance Auto Parts
02.2018 - 03.2019

Merchandise Specialist

O’Reilly Auto Parts
05.2014 - 02.2018

Associate Certified Medical Assistant - Medical Assisting

Vista College

High School Diploma -

Fort Davis Jr/Sr High School

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