Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Anderson

Big Stone Gap,VA

Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills, and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Practiced Care Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes patient/client/consumer care, recommending opportunities for improvements. Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results.

Overview

24
24
years of professional experience
1
1
Certification

Work History

ARTS Utilization Management Care Coordinator

Sentara Health Plans
08.2023 - Current
  • Referred clients to external resources for additional support.
  • Maintained confidentiality of records relating to clients' treatment.
  • Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
  • Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
  • Collected information about clients through interviews, observation or tests.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.

RN Case Manager/Care Coordinator

Frontier Health
12.2000 - 07.2023
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
  • Completed assessments to determine mental health wellness by telephonic interviews with clients, face-face interviews with clients either in the office setting or by conducting home visits in the client home.
  • Maintains a positive work environment, resolves conflicts, and assures positive client outcomes.
  • Assists clinicians with clinical procedures and evaluations.
  • Reviews financial and productivity reports to assure accuracy.

Senior RN

Mountain States Health Alliance
08.2006 - 10.2012
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Created safe and supportive therapeutic milieu to promote recovery.
  • Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.

Education

Bachelor of Science - Nursing

Chamberlain University
Downers Grove, IL
06.2023

Associate of Science - Nursing

Mountain Empire Community College
Big Stone Gap, VA
05.2000

Skills

  • Care Coordination
  • Group and Individual Instruction
  • Community Program Referrals
  • Creative Problem Solving
  • Training Staff
  • Unit Management and Leadership
  • MH Case Management
  • Treatment Planning
  • Crisis Intervention
  • Safety and Risk Assessments
  • Addictions Specialist
  • Patient Education
  • Dual Diagnosis Expertise
  • Suicide Precautions Expertise
  • Mental Health Evaluations
  • Patient Safety
  • Electronic Medical Record Software
  • Medication Dispensing
  • Extensive DSM-IV Knowledge
  • Intake and Discharge expertise
  • Preventive Healthcare
  • Patient Advocacy

Certification

  • Licensed RN - 2000- present
  • QMHP-A

Timeline

ARTS Utilization Management Care Coordinator

Sentara Health Plans
08.2023 - Current

Senior RN

Mountain States Health Alliance
08.2006 - 10.2012

RN Case Manager/Care Coordinator

Frontier Health
12.2000 - 07.2023

Associate of Science - Nursing

Mountain Empire Community College

Bachelor of Science - Nursing

Chamberlain University

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Tracy Anderson