TRACY ANN MITCHELL
Ruther Glen,VA
Summary
Dedicated and responsive professional with several years of experience instructing students with wide range of learning abilities. Committed to creating motivational and collaborative learning environments that encourage social and emotional growth. Strategic in blending organizational skills thorough educational background. Works well with children, parents, colleagues and supervisors.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Special Education Teacher
Spotsylvania County School
Fredericksburg, VA
07.2024 - Current
- Collaborated with other educators and professionals to design instructional plans.
- Served as an advocate for special education students within the school system.
- Developed Individual Education Plans for students with disabilities.
- Monitored the educational progress of each student according to established timelines.
- Identified learning needs of students with disabilities and implemented appropriate interventions.
- Established positive relationships with students and their families.
- Maintained accurate records of student progress towards IEP goals.
- Facilitated small group instruction tailored for individual student needs.
Elementary Teacher
Spotsylvania County Public Schools
Fredericksburg, VA
07.2022 - 06.2024
- Devised lesson plans in alignment with state curriculum standards and created balanced instructional programs, demonstrations and work time to meet educational and instructional goals.
- Maintained accurate and comprehensive records of student performance and attendance.
- Encouraged critical thinking skills by providing opportunities for problem-solving exercises.
- Fostered a classroom culture that supports diversity and inclusivity.
- Established positive relationships with students, parents, and colleagues through effective communication.
Elementary Teacher
Somerset Prep North Lauderdale
North Lauderdale, FL
08.2015 - 06.2022
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected, and graded student performance to identify gaps in skills or knowledge, and set realistic goals.
- Built positive relationships with parents to involve families in educational process
- Communicated student progress, academic difficulties or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance
- Worked one-on-one with students to determine strengths, weaknesses and learning patterns
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
- Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next
- Guided students in the development of critical thinking and problem-solving skills.
Supervisor
Higher One
06.2009 - 06.2015
- Provided technical support to customers when trying to log on or resolve their technical issues through inbound calls, emails and chat support
- Point of contact for over 30 escalated calls that agents were unable to resolve
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Key Accomplishments:
- Promoted from Customer Care Representative to current position in less than one year based on call quality and attendance
- Excellent ability to solve customer service issues and demonstrate passion for delivering positive customer experience
- Developing and achieving performance goals and objectives in order to achieve customer promise expectations ensuring accuracy and quality
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Education
To Satisfy Courses For FL Teaching Certification -
Broward College
06.2018
Bachelor of Science - Professional Management
Nova South Eastern University, Arts Science
10.2002
Skills
- Microsoft Office Suite
- Google Drive
- Conference calling software
- (Zoom, Skype, GoToMeeting)
- Play-Based Learning
- Smart Board Technology
- Instructional Techniques
- Behavioral Improvement
- Google Slides
- Collaborative Environments
- Continuous Improvement
- Planning
- Class Engagement
- Instructional Strategies
Certification
- VA licensed teacher
- ESOL endorsed
- Provisional license - Special Education
Timeline
Special Education Teacher
Spotsylvania County School
07.2024 - Current
Elementary Teacher
Spotsylvania County Public Schools
07.2022 - 06.2024
Elementary Teacher
Somerset Prep North Lauderdale
08.2015 - 06.2022
Supervisor
Higher One
06.2009 - 06.2015
To Satisfy Courses For FL Teaching Certification -
Broward College
Bachelor of Science - Professional Management
Nova South Eastern University, Arts Science
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