Tracy Apanavicius
Buchanan,MI
Summary
Experienced in delivering exceptional customer service and administrative support, with a focus on clerical tasks and public interaction. Proficient in calendar management, scheduling, and data entry. Demonstrates effective multitasking in demanding situations. Committed to continuous learning and eager to acquire new skills to foster a successful working environment for colleagues and clients. Background primarily lies in the food service industry, but gained valuable exposure to office and reception settings during five-year tenure as a spa consultant/manager.
Overview
20
20
years of professional experience
Work History
Server
The Buck Burgers & Brew
04.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager/Spa Consultant
Revive Spa
08.2018 - 08.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Server/Hostess
Ryebelle's Restaurant & Bar
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier/Food Service Worker
Golden Brown Bakery
04.2015 - 08.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed and maintained positive relationships with customers to enhance service.
Server
Coach's Bar & Grill
03.2012 - 02.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server/Hostess
Applebee's Neighborhood Grill & Bar
03.2005 - 08.2012
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Berrien Springs High School
05.2005
Skills
- Suggestive Selling
- Stocking and Replenishing
- Menu Memorization
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Time Management
- Customer and Client Relations
- Telephone Skills
- Reception Desk Management
- Office Supply Inventory Control
- Bank Deposits
- Reminder Calls
Timeline
Server
The Buck Burgers & Brew
04.2024 - 09.2024
Server/Hostess
Ryebelle's Restaurant & Bar
05.2023 - 08.2023
Manager/Spa Consultant
Revive Spa
08.2018 - 08.2024
Cashier/Food Service Worker
Golden Brown Bakery
04.2015 - 08.2018
Server
Coach's Bar & Grill
03.2012 - 02.2015
Server/Hostess
Applebee's Neighborhood Grill & Bar
03.2005 - 08.2012
High School Diploma -
Berrien Springs High School
Similar Profiles
Louise WarrinerLouise Warriner
Server at The Buck Burgers and BrewsServer at The Buck Burgers and Brews
Oakley ZitkovichOakley Zitkovich
Bartender/Waitress/Hostess at Bob's Burgers and BrewBartender/Waitress/Hostess at Bob's Burgers and Brew
Jazzie GonzalesJazzie Gonzales
Server at Bobs Burgers and BrewServer at Bobs Burgers and Brew
Brendan ToledoBrendan Toledo
Trainer at FedExTrainer at FedEx
Brad SheldonBrad Sheldon
Truck and Trailer Technician at Halvor LinesTruck and Trailer Technician at Halvor Lines