Tracy Atkinson
Va. Beach
Summary
Dynamic professional with extensive experience as Head Custodian at YMCA South Hampton Roads, excelling in operational efficiency and team training. Proven ability in technical cleaning and sanitation, coupled with strong communication skills. Successfully developed cleaning schedules, enhancing facility standards and ensuring a safe environment for all.
Prepared to lead and manage all aspects of building maintenance. Strong focus on team collaboration and achieving results. Known for reliability, adaptability, and effective communication. Skilled in cleaning protocols, equipment management, and safety procedures.
Overview
23
23
years of professional experience
Work History
Head Custodian
Ymca South Hampton Roads
Va. Beach , Virginia
11.2023 - Current
- Supervised custodial staff to ensure cleanliness and safety standards across facilities.
- Developed and implemented cleaning schedules, improving operational efficiency and workflow.
- Trained new team members on proper cleaning techniques and equipment usage.
- Conducted regular inspections of facilities to identify maintenance needs and address issues proactively.
- Ordered supplies for two YMCA locations.
Dining Room Server
Commonwealth Senior Living
Chesapeake, VA
01.2021 - 12.2022
- Provided exceptional dining service to residents, ensuring a positive dining experience.
- Collaborated with kitchen staff to coordinate timely meal delivery and presentation.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Assisted in training new staff on service standards and operational procedures.
- Assisted seniors with dementia and alzheimer's.
Teacher
Childtime Learning Center
Va. Beach. Virginia
05.2003 - 08.2010
- Developed engaging lesson plans that aligned with curriculum standards.
- Implemented differentiated instruction strategies to meet diverse student needs.
- Facilitated classroom discussions to enhance critical thinking and collaboration.
- Assessed student performance through evaluations and provided constructive feedback.
- Worked with children between the ages of 6 weeks to 12 years
- Occasionally helped cook
- Answered the phone
- Gave tours of the building
- Kept classroom's cleaned , organized,and sanitized at all times.
Server
IHOP
Va. Beach, Virginia
01.2006 - 11.2008
- Delivered exceptional customer service by efficiently managing guest orders and inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new servers on menu knowledge, customer engagement, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Education
High School Diploma -
Windsor Highschool
Windsor, VA06-1997
Skills
Floor cleaning machine
multi-tasking
Time management
Dusting, vacuuming,mopping, etc
Technical proficiency in cleaning and sanitation
Physical stamina for lifting proper cleaning supplies as needed (bending and lifting)
Soft skills, the ability to communicate with others
Can work independently or with a team
Reliable
Collaborated with vendor ordering supplies
Create and analyze daily scheduling of employee's
Timeline
Head Custodian
Ymca South Hampton Roads
11.2023 - Current
Dining Room Server
Commonwealth Senior Living
01.2021 - 12.2022
Server
IHOP
01.2006 - 11.2008
Teacher
Childtime Learning Center
05.2003 - 08.2010
High School Diploma -
Windsor Highschool