Tracy Barbot
New York,NY
Summary
Accomplished Business operations Manager with over 5 years of career progression in business operations. Proven Effective leader skilled in development and oversight of high-performing ,Multi-discipline and quality orientated teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and cost.
Overview
17
17
years of professional experience
Work History
Ambulatory Business Manager
HSS ASC
New York, NY
06.2017 - Current
- Assisted in the Build and opening of HSS premier Ambulatory Surgery Center
- Participated in the credentialing process including DOH, Joint Commission and credentialing of Clinical employees for the facility
- Responsible for Ambulatory data/dashboard reporting; financial operations, including budget development and justification, charge capture, and billing: control of perioperative expenses; business plan development for new services, vendor management, and oversight of perioperative services computer applications
- Partners with the Senior Director of Ambulatory Surgery Center,, surgeons, central sterile, finance and Service line administrators to coordinate and evaluate the operational and financial management activities of the ambulatory materials management team, postoperative data entry staff and scheduling personnel to attain departmental, divisional, and organizational goals and objectives
- Maintain organized medical and staff records including certifications , licensing & all else credentials
- Consult with all new patients regarding surgery and fees
- Process payroll and oversee each team member’s hours
- Responsible for the overall look and appearance of the center
- Supervise all administrative and medical staff and oversee daily operations
- Manage surgical schedule for Ambulatory Surgical Facility Coordinate recruiting, train personnel and allocate responsibilities, assess staff performance and conduct yearly reviews
- Maintain and update patient records, which include medical histories, treatments and examinations
- Responsible for filing and storing records as well as the process for releasing patient medical records
- Confer with doctors and other healthcare providers to ensure that patient records display the most updated information
- Collaborate with medical, operational, and administrative staff to develop, implement, and maintain information management systems
- Oversees day to day activities of multiple functions within the operations business office
- Handles production control over departments within the corporate office
- Monitor staff’s time card with time clock
- Serves as a floor manager to identify inefficiencies within each department on a real time basis and at random intervals
- Implement and monitor office policies and procedures
- Assist in scheduling staff
- Ensure compliance with current healthcare regulations, medical laws and ethics
- Ensure patient records are complete
- Communicate with patients regarding inquiries and complaints
- Ensure patient satisfaction
- Identify improvement opportunities by benchmarking
- Worked with senior management on forecasting and month end reports
- Worked with senior management on budget preparation.
Billing Credentialed Trainer
EPIC
New York, NY
01.2014 - 02.2017
- Lead end-user trainer for Epic PB application .Collected feedback from trainees in the classroom and Effectively communicate to Principal Trainer.
- Test lesson plans and training environment
- Administer end user proficiency assessments
- Support end users with at the elbow go live supports
- Help Principal Trainers update the curriculum
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
HSS Revenue Cycle Analyst
Hospital For Special Surgery, Sports Medicine
New York, NY
12.2014 - 06.2017
- Performs Revenue Cycle assessments for non-comprehensive strategic alliance practices and prospective clients
- Maintains compliance with state and federal guidelines, including ensuring that charge tickets and charge capture systems are updated
- Certified Credential trainer within EPIC Resolute Professional Billing system
- Use practice management system(s) in addition to multiple enabling technology solutions to conduct detailed revenue cycle assessments
- Oversight of change management process to include mapping out of revenue cycle best practice workflow updates to ensure all recommendations are successfully implemented
- Maintains awareness of reimbursement trends and facilitates recommended and implements related
- Responses
- Enhance and standardize work-flow processes throughout the revenue cycle to assist in achieving consistency in maintaining cash flow
- Format and run impromptu reports as requested
- Run Aged Trial Balances for collection focus
- Run month end and provider service for management
- Develop strategic plans and programs for business office team
- Knowledge of business management and accounting principles to direct the revenue cycle
- Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customers
- Broad-based knowledge of relevant insurance regulations and with the Health Insurance Portability and Accountability Act
- Knowledge of EMR Systems preferably all Scripts, Microsoft Office
- Monitors, tracks and reports customer post tactical action plan reviews to ensure task are completed per the statement of work.
Operating Room Billing Coordinator
NYU Langone Medical Center
New York, NY
07.2013 - 12.2014
- Performed and conducted transactional processing, verification of support and data input for all lines of revenue within Operating Room cases & bills
- Assisted with overall billing and revenue close process, within close calendar deadlines
- Developed and applied best possible procedures and practices for revenue acknowledgment, collections of cash, receivables, reporting, and managing billing system
- Assist in the implementation of tactical and equipped business plans to accomplish operational requirements within revenue management department
- Actively contribute in business procedure redesign, process development, cost cutting, and risk management
- Offer business solutions for collecting significant data
- Examined current business scenario and prepared recommendations and plans for process improvement
- Responsible for improving process implementations in association with unit management
- Investigated and resolved unusual items related to billing & revenue
- Prepared and documented billings processes and internal controls
- Assists accounts payable manager with matching vendor invoices with purchase orders to determine accuracy of information on invoice
- Maintains filing system on all open and closed invoices
- Gathers information for new vendors and enters into advantage system
- Enters and verifies proper coding of documents as it relates to job/component numbers and general ledger account codes
- Maintains confidentiality of financial data and related records
- Usage of a variety of medical billing software to ensure information within patient bill are accurate before post charges
- Track and resolve billing discrepancies, Prepare reports and perform analysis of billing documents, and Perform data entry activities regarding clinical items in connection with Supply Chain Department.
Accounts Administrator/New Born
Weil Cornell Medical College
New York, NY
05.2011 - 06.2013
- Med
- Review patient bills for accuracy and completeness and obtain any missing information
- Knowledge of insurance guidelines especially Medicare and state Medicaid
- Follow up on unpaid claims within standard billing cycle timeframe
- Call insurance companies regarding any discrepancy in payments if necessary
- Identify and bill secondary or tertiary insurances
- All accounts are to be reviewed for insurance or patient follow-up
- Answer all patient or insurance telephone inquiries pertaining to assigned accounts
- Reviewing and completing batch control forms, making necessary corrections, assigning batch control numbers and entry dates; computing the number of transactions, total charges, credits, payments, and overall batch totals
- Serve as assistant/coordinator to professional Faculty on days when clinic for premature infants are scheduled for follow up appointments
- Monitor delivery of patient services to include reviewing physician activity data and forecast and prepare for all changes needed or impacted by patient load, billing/collecting procedures, and government regulations and policies.
Account Receivables Specialist
Faculty Practice Plan, Hospital For Special Surgery
Westbury, NY
09.2008 - 05.2011
- Long Island Jewish Health System
- Established and maintains electronic records management system for all incoming and outgoing correspondence information
- Thorough knowledge of medical insurance claims procedures and documentation
- In-depth knowledge of medical billing procedures - submission of insurance claims, Medicare, Medicaid, and other private insurance carriers
- Considerable data entry and word processing skills
- Enviable ability to verify data input and correct errors
- Also Excellent records maintenance skills
- Excellent knowledge of medical terminology and customer service skills
- Exceptional ability to prioritize work to meet goals and objectives within acceptable time frames
- Responsible for training of new personnel
- Proficient in Following System(s): Microsoft Office including: Word,PowerPoint, Excel, and outlook, GE centricity, IDX, Hyperspace East, McKesson, Eagle, Envision, Stockamp, MedeConnect, PeopleSoft, EPIC
- Additional Experience/, Leadership Academy Program Graduate.
Education
Master’s - Business Administration
08.2022
Bachelor of Science - Health Administration/Biology
05.2008
High School Diploma -
06.2004
Skills
- Proficient in
- Following System(s): Microsoft Office including Word,Powerpoint, Excel, and outlook, EPIC, Perfect Serve, KRONOS
- Team Leadership
- Administration and Reporting
- Managing Operations and Efficiency
- Staff Management
- Strategic Planning
- Customer Service
- Business Management Principles
- Organizational Policies
- Microsoft Office
Timeline
Ambulatory Business Manager - HSS ASC
06.2017 - Current
HSS Revenue Cycle Analyst - Hospital For Special Surgery, Sports Medicine
12.2014 - 06.2017
Billing Credentialed Trainer - EPIC
01.2014 - 02.2017
Operating Room Billing Coordinator - NYU Langone Medical Center
07.2013 - 12.2014
Accounts Administrator/New Born - Weil Cornell Medical College
05.2011 - 06.2013
Account Receivables Specialist - Faculty Practice Plan, Hospital For Special Surgery
09.2008 - 05.2011
Grantham University - Master’s, Business Administration
St. John’s University - Bachelor of Science, Health Administration/Biology
Flushing High School - High School Diploma,
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