Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Bardons

SALES ASSOCIATE/ PHARMACY TECHNICIAN/ADMINISTRATIVE SUPPORT
Port Saint Lucie,FL

Summary


Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

19
19
years of professional experience

Work History

Sales Associate

FLORIDA PATIO AND PAVERS SUPPLY
01.2022 - 08.2025
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Pharmacy Technician

CVS Pharmacy
06.2018 - 01.2022
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Collected co-payments or full payments from customers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Shift Manager

CVS Pharmacy
06.2017 - Current
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Coordinated promotional events within the store location resulting in higher brand visibility.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Ensured compliance with all company standards as well as local health and safety regulations during each shift.
  • Counted registers and cleaned and secured shop at end of shift.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.

Administrative Department Manager

Lowes Home Improvment
06.2006 - 06.2017
  • Handled sensitive employee relations issues professionally, maintaining confidentiality at all times.
  • Ensured timely and accurate completion of administrative tasks through diligent oversight and attention to detail.
  • Researched inconsistencies and conducted follow-up investigations or consulted with appropriate personnel.
  • Mentored junior staff members by sharing expertise knowledge about administration policies procedures which led them to excel in their roles.
  • Managed inventory control systems to maintain adequate stock levels while minimizing excess spending on supplies.
  • Cultivated strong relationships with vendors, negotiating favorable contracts and securing reliable service providers.
  • Completed weekly payroll for 150 employees, with Peoplesoft, input weekly schedule with KRONOS.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

High School Diploma -

Jupiter Community High School
Jupiter, FL

Skills

Inventory control

Timeline

Sales Associate

FLORIDA PATIO AND PAVERS SUPPLY
01.2022 - 08.2025

Pharmacy Technician

CVS Pharmacy
06.2018 - 01.2022

Shift Manager

CVS Pharmacy
06.2017 - Current

Administrative Department Manager

Lowes Home Improvment
06.2006 - 06.2017

High School Diploma -

Jupiter Community High School

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Tracy BardonsSALES ASSOCIATE/ PHARMACY TECHNICIAN/ADMINISTRATIVE SUPPORT