Tracy Barker
Jonesboro,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Bus Driver
Poplar Bluff School District
Poplar Bluff, MO
11.2019 - 06.2024
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
Deputy Tax Collector
Craighead County Collectors Office
Jonesboro, AR
07.2017 - 07.2018
- Provided customer service to taxpayers regarding payment options and inquiries.
Revenue Collector
State of Arkansas, Department of Finance and Admin
Jonesboro, AR
06.2012 - 07.2017
- Ensured timely collection of revenue from customers.
- Researched and responded to customer requests regarding their accounts.
- Processed credit card payments for customers.
HIM Processing /QC Tech /Physician Billing Specialist
West Tennessee Healthcare
Jackson, TN
05.2007 - 05.2012
- Processed credit card payments received from patients utilizing secure online payment systems.
- Resolved discrepancies between insurance companies, patients and providers with regards to billing errors.
- Submitted appeals when necessary on denied or underpaid claims due to incorrect coding issues or missing documentation.
- Provided customer service support for patients regarding their account status, payments.
- Performed data entry to enter patient demographics, insurance information and billing codes into practice management software.
- Corresponded with third party payers via phone calls or emails regarding claim resolution.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Completed and submitted appeals for denied claims.
- Applied HIPAA privacy and security regulations while handling patient information.
- Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
Education
Some College (No Degree) - Criminal Justice
Arkansas State University
State University, ARHigh School Diploma -
Nettleton High School
Jonesboro, ARSkills
- Passenger Assistance
- Map Reading
- Passenger Safety
- Regulatory Compliance
- Safety practices
- Clean Driving Record
- Inclement weather driving
- Vehicle Maintenance
- Pre-Trip Inspections
- Impeccable driving record
- Disability Awareness
- Local traffic laws
- Scheduling adherence
- Rule Enforcement
- Customer Relations
- Communication and Interpersonal Skills
- Time Management
- Problem-Solving
Timeline
Bus Driver
Poplar Bluff School District
11.2019 - 06.2024
Deputy Tax Collector
Craighead County Collectors Office
07.2017 - 07.2018
Revenue Collector
State of Arkansas, Department of Finance and Admin
06.2012 - 07.2017
HIM Processing /QC Tech /Physician Billing Specialist
West Tennessee Healthcare
05.2007 - 05.2012
Some College (No Degree) - Criminal Justice
Arkansas State University
High School Diploma -
Nettleton High School
References
- Dr. Eric Akin, Neurosurgeon (870) 617-1320
- Daya Seymore Shipman, CPA St. Bernards Healthcare (870) 930-8357
- Derick Goodrich, Retired Jonesboro Police Department (870) 926-9553
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