Tracy Bell
Cleveland,OH
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Revenue Officer: Small Business/Self-Employed
Internal Revenue Service
01.2025 - Current
- Expertise in financial analysis, account reconciliation, and tax law enforcement
- Proven ability to analyze financial statements, identify discrepancies, and conduct thorough investigations to determine tax liability
- Proficient in using various systems and databases to access taxpayer information, track case progress, and document findings
- Detail-oriented and organized, with a strong ability to manage and prioritize priorities
- Dedicated to ensuring compliance with tax regulations and maximizing revenue collection while maintaining taxpayer fairness
Business Analyst
Greater Cleveland Regional Transit Authority
06.2022 - 12.2022
- Performed district analysis and service performance management
- Coordinated and monitored budget, information systems, and personnel development
- Managed the district’s analytical and managerial applications
- Lead the district’s performance management, monitoring, and reporting activities
- Ensured compliance with Federal Transit Administration reporting
- Ensured projects/programs meet operational needs and requirements
- Negotiated labor contracts with Amalgamated Transit Union Local 268
Member Services Representatives I/II
Navy Federal Credit Union
12.2019 - 04.2021
- Analyzed and resolved discrepancies related to member accounts and loans
- Assisted members with a variety of loans and banking offerings
- Counseled current and prospective members about credit union products and services
- Ensured cash and other negotiable items were handled in compliance with NCUA regulations
- Assisted with Branch Office vault opening, closing, and balancing procedures
Café Manager
Daily Dose Coffee Shop
04.2019 - 12.2019
- Company Overview: (Not-for-Profit Business)
- Coached staff on first-class customer service, utilizing active listening, empathy, and support
- Ensured staff compliance with assigned position performance standards
- Ensured compliance with local and state food and health regulations
- Created and implemented marketing campaigns
- Vendor management ensuring compliance to contracts
- Assisted staff with community service projects and outreach
- (Not-for-Profit Business)
Associate Manager of Operations
Ulta Beauty
10.2016 - 09.2017
- Established strong vendor partnerships, ensuring compliance and completion of designated shipment delivery, planogram expectations, and upholding contracts
- Maintained Point-of-Sale operations, cash handling, vault operations
- Forecasted/adjusted payroll to maximize productivity
- Attracted, hired, trained, coached, developed, and retained a diverse team of top talent
- Protected company assets and minimized loss according to company policy
- Participated in new store establishment, set up, and product placement for 4 locations
Sonar Technician- Surface
United States Navy
03.2012 - 05.2016
- Operated, maintained, and troubleshooted sonar systems, underwater fire control systems, and support equipment on combatant surface ships and fixed shore stations
- Used shipboard equipment and fixed shore equipment to detect, analyze, locate targets of interest, and conduct ordnance handling
- Maintained ship and building record logs, visitor logs, and equipment logs
- Served as supervisor of the NAS Whidbey Island Quarterdeck, leading a group of 15 sailors
- Maintained multiple barrack buildings, including key logs, room keys, safety standards
- Served as a Sexual Assault Prevention Response- Veteran Affairs command leader
Education
Master of Public Administration - City & Local Government
05.2024
GPA: 3.63
- Capstone Project: Establishing Creative Communities to Influence Economic & Workforce Development
Bachelor of Arts - Economic Development
05.2022
GPA: 3.5
- Cum Laude Graduate
Skills
- Effective Leadership
- Human Resources Management
- Contractual Adherence Oversight
- Stakeholder Engagement
- Financial Analysis Expertise
- Organizational Proficiency
- Vendor Management
- Public Speaking
- Project Management
- Customer Relations
- Business Development
- Revenue forecasting
- Economic Analysis
- Financial Account Oversight
- Interpersonal communication skills
- Conflict resolution
- Organizational skills
- Analytical skills
- Decision-making
- Team building
Certification
- Local and Urban Management Certification
- Lean Six Sigma Certification
Timeline
Revenue Officer: Small Business/Self-Employed - Internal Revenue Service
01.2025 - Current
Business Analyst - Greater Cleveland Regional Transit Authority
06.2022 - 12.2022
Member Services Representatives I/II - Navy Federal Credit Union
12.2019 - 04.2021
Café Manager - Daily Dose Coffee Shop
04.2019 - 12.2019
Associate Manager of Operations - Ulta Beauty
10.2016 - 09.2017
Sonar Technician- Surface - United States Navy
03.2012 - 05.2016
Cleveland State University - Master of Public Administration, City & Local Government
Cleveland State University - Bachelor of Arts, Economic Development
Similar Profiles
Debbie BalsitisDebbie Balsitis
Case Advocate at Internal Revenue Service-Taxpayer Advocate ServiceCase Advocate at Internal Revenue Service-Taxpayer Advocate Service
Towanda GlennTowanda Glenn
Contact Representative at Internal Revenue ServiceContact Representative at Internal Revenue Service
Meredith RenfroMeredith Renfro
Correspondence Examination Technician at Internal Revenue ServiceCorrespondence Examination Technician at Internal Revenue Service
Mistie GonzalesMistie Gonzales
Tax Examiner/Data Transcriber at Internal Revenue Service, IRSTax Examiner/Data Transcriber at Internal Revenue Service, IRS
Douglas StumpflDouglas Stumpfl
Regional Sales Manager at Weh Technologies, Inc.Regional Sales Manager at Weh Technologies, Inc.