Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Tracy Bingham

Tracy Bingham

Narre Warren,VIC

Summary

I will bring to your organisation an exceptional professional with a wealth of valuable qualities, particularly in the realm of business strategies.

Having qualities of honesty, dependability, and an unparalleled work ethic making her an asset to any team. Possessing a unique ability to tackle complex issues with confidence and strategy, a testament to her problem-solving skills. My leadership abilities are evident in my dedication to those I oversee, fostering a sense of purpose and drive among her team members.

One of my standout strengths lies in my profound knowledge of customer service and systems development. This expertise proved instrumental in enhancing the overall performance of a team, especially in the context of creating exceptional guest experiences.

In addition to professional prowess, I bring infectious enthusiasm and my ability to bring out the best in my colleagues is important. My capacity to work collaboratively within a team, coupled with my knack for developing others, adds immense value to any work environment.

In conclusion, I am a dedicated and knowledgeable professional with a proven track record of delivering exceptional customer service in fast-paced environments. My attention to detail, strong decision-making skills, and self-motivated work ethic make me an ideal candidate for roles that involve business strategy development and implementation. Providing confidence that I will be a valuable addition to your organisation, contributing to its growth and success.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Administrative Assistant

Specially 4 You Education
04.2022 - Current
  • Responsibilities
  • Administration
  • Assist with business expansion decisions
  • Emails and business communications
  • Updating Database
  • Financials – invoicing and oversight of contractors
  • Management of student online data and tutors
  • Assist Director with budget development and oversight
  • Research and development
  • Assist Director with forecasting, tracking and managing budgets
  • Oversee and assist campus store managers with maintaining adequate product inventory and
  • Required Skills and Job Complexity a) Unique Skills and Knowledge
  • Experience with MS Office software
  • Ability to analytically, strategically and tactically organize and structure projects
  • Established ability to pay persistent attention to detail, while maintaining ability to see the overall vision b) Problem Solving and Decision Making
  • Results-oriented
  • Creative problem-solving
  • Positive attitude

Manager

Gateway Church Gatewaypeople.com
09.2013 - 05.2017
  • Administration
  • Assist other churches requesting resource policies, procedures, products and suppliers
  • Work schedule coordination with all managers
  • Weekly one-on-one oversight meetings with managers
  • Monthly meetings with all managers together
  • Promote the professional development of staff and volunteers team members
  • Assist Director with budget development and oversight
  • Assist store managers with maintaining adequate product inventory and relationship with product
  • Assist department Event Coordinator with planning of and employee scheduling for merchant stores
  • Assist Director with forecasting, tracking and managing budgets
  • Oversee purchasing of gift products
  • Bookstore (existing)
  • Develop and manage point-of-sales (POS) and product inventory system
  • Oversee and assist campus store managers with maintaining adequate product inventory and relationship with product vendors
  • Train and supervise all Gateway Bookstore Managers
  • Oversee and assist campus store managers in recruiting, screening, hiring, training, and supervising all new part-time store personnel
  • Assist with product merchandising and display equipment (general & seasonal) as needed
  • Develop and maintain a friendly, well laid out, clean bookstore area with a professional appearance
  • Uphold good communication systems between management, staff and volunteers
  • Manage annual inventory and/or audit
  • Oversee (and assist as necessary) annual inventory and/or audit and periodic cycle counts
  • New Bookstore (future)
  • All existing bookstore responsibilities above plus
  • Assist Director in establishing business structure, policies and procedures
  • Assist Director with Cost analysis (lease, design, product, equipment, utilities, staffing, etc.)
  • Installation, set-up and manage point-of-sale (POS) and inventory management system
  • Recruit, screen, hire, train and supervise all new full time campus store staff
  • Oversee and assist campus store manager in recruiting, screening, hiring, training and supervising all new part-time store personnel
  • Assist Director in upholding good relationships between church leadership and bookstore management
  • Ministry Events
  • Oversee bookstore communication and operation as pertains to ministry events
  • Continually develop relationship between Bookstores and all Gateway ministries in order to serve them in our area of expertise

Supervisor of Operations

Salmat
Toowoomba, QLD
08.2006 - 08.2008
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Education

BASS – Bachelor of Social Science - Behavioural Management

Swinburne University
2019.06 - 2023.08

High School Diploma -

My Alvernia College
Brisbane

Skills

Experience with

  • Ability to analytically, strategically and tactically organize and structure projects
  • Demonstrated knowledge of project management principles, methods and techniques
  • Proven experience managing multiple simultaneous projects
  • Established ability to pay persistent attention to detail, while maintaining ability to see the overall vision
  • Confirmed inventory management skills
  • Problem Solving and Decision Making
  • Results-oriented
  • Creative problem-solving
  • Positive attitude
  • Relational Connections
  • Strong verbal and written communication skills with:
  • Product vendors
  • Suppliers
  • Strong teamwork, communication and interpersonal skills
  • Ability to administrate and prioritize various workloads, executing appropriate judgment and confidentiality
  • PC Proficiency
  • Records Management Systems
  • Process Optimization
  • Employee Training
  • Customer Service
  • Data Management
  • Training and Development
  • Critical Thinking
  • Strategic Planning
  • Merchandising

Timeline

Administrative Assistant

Specially 4 You Education
04.2022 - Current

BASS – Bachelor of Social Science - Behavioural Management

Swinburne University
2019.06 - 2023.08

Manager

Gateway Church Gatewaypeople.com
09.2013 - 05.2017

Supervisor of Operations

Salmat
08.2006 - 08.2008

High School Diploma -

My Alvernia College
Tracy Bingham