Experienced respiratory care leader with a background in advanced bronchoscopy, pulmonary function testing, and critical care support. Skilled in coordinating complex procedures, training staff, and solving respiratory care issues with physicians and nurses. Focused on safe, efficient care and strong patient outcomes.
In the PFT lab, we had a high "no-show" rate after COVID. I created multiple smart phrases to send to patient's emails and we started making reminder calls the day before testing. This improved our no-shows by 35%.