Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Birchfield

KINGSPORT,TN

Summary

Accomplished Office Manager with a proven track record at Vanmar Incorporated, showcasing exceptional organizational skills and a commitment to maintaining confidentiality. Excelled in enhancing team productivity and streamlining HR processes, achieving significant cost savings through effective vendor negotiations. Skilled in financial reporting and fostering a harmonious workplace, demonstrating a unique blend of office management and interpersonal abilities.

Overview

10
10
years of professional experience

Work History

Office Manager

Vanmar Incorporated
06.2017 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Evaluated job descriptions regularly to maintain consistency across departments while ensuring accurate reflection of position duties and responsibilities.
  • Facilitated smooth onboarding processes for new vendors, providing clear guidelines on expectations and procedures for seamless integration into the supply chain network.
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
  • Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
  • Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
  • Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
  • Resolved financial discrepancies and customer billing issues with timely attention.

Front Desk Receptionist

Wellmont Health System
07.2014 - 09.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

No Degree - General Studies

Northeast State Community College
Blountville, TN

High School Diploma -

Sullivan North High School
Kingsport, TN
05-1995

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Payroll and budgeting
  • Clerical support
  • Account reconciliation
  • Mail handling
  • Employee supervision
  • Human resources
  • Training and coaching
  • Financial reporting
  • Financial accounting

Timeline

Office Manager

Vanmar Incorporated
06.2017 - Current

Front Desk Receptionist

Wellmont Health System
07.2014 - 09.2016

No Degree - General Studies

Northeast State Community College

High School Diploma -

Sullivan North High School

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Tracy Birchfield