Tracy Boggess
Elm Mott,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Office Manager
ESESIS Environmental Partners Corp.
07.2018 - 10.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Caregiver
Right At Home Health Care
11.2017 - 04.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Production Manager
Heart Of Texas Goodwill Industries
03.2014 - 06.2015
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Customer Service Representative
Blue Cross Blue Shield Of Texas
12.2005 - 03.2013
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Investigated insurance claims denials and appeals.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Education
GED -
McLennan Community College
Waco, TXSkills
- Customer Relations
- Banking Operations
- Project Management
- Workflow Planning
- Mail Handling
- Organizational Skills
- Accounts Payable and Receivable
- Microsoft Office
- Billing and Invoicing
- Excellent Multitasking Abilities
- Email Correspondence
- Preparing Proposals
- Job Bidding
- Scheduling
Timeline
Office Manager
ESESIS Environmental Partners Corp.
07.2018 - 10.2023
Caregiver
Right At Home Health Care
11.2017 - 04.2018
Production Manager
Heart Of Texas Goodwill Industries
03.2014 - 06.2015
Customer Service Representative
Blue Cross Blue Shield Of Texas
12.2005 - 03.2013
GED -
McLennan Community College
Similar Profiles
Michael SciariniMichael Sciarini
Summer Intern Engineer at Environmental PartnersSummer Intern Engineer at Environmental Partners
Kelly BeckholtKelly Beckholt
Lead Operator at Environmental Development Partners/InframarkLead Operator at Environmental Development Partners/Inframark
Penny RaglandPenny Ragland
Education Coordinator at Legacy, Partners in Environmental EducationEducation Coordinator at Legacy, Partners in Environmental Education