

Dynamic professional with a proven track record at Defi Solutions, excelling in customer service and team collaboration. Recognized for enhancing operational efficiency through critical thinking and strong organizational skills. Committed to delivering results while maintaining a friendly, positive attitude, ensuring exceptional experiences for both customers and team members.
In addition to assisting with the build of a new system, I also developed training materials and conducted training sessions for fellow associates. Relationship building is a large part of my current position and an area at which I excel. I currently help to manage a team of 14 as well as working in production whenever needed to assist in all areas.
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Multitasking
Critical thinking
Excellent communication
Computer skills
Organizational skills
Organization and time management
Decision-making
Problem resolution