Tracy Brooks

Adept at multitasking and leveraging medical office expertise, I significantly enhanced patient scheduling efficiency at Advent Health Family Medicine. Skilled in medical terminology and insurance verification, my proactive approach and excellent communication skills streamline operations and improve customer service, demonstrating a fast-learning ability and a commitment to excellence in both remote and in-person settings.

Experienced housekeeping professional prepared for this role with strong focus on cleanliness, sanitation, and customer satisfaction. Adept at working collaboratively with team members to ensure safe and hygienic environment, while maintaining flexibility with changing needs. Known for reliability, effective communication skills, and meticulous approach to tasks. Highly skilled in using cleaning equipment and products, ensuring all areas meet high standards of quality and safety.

• Assisted management with the training of [Number] new staff members.
• Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
• Accomplished [improvement] through [actions].
• Increased office productivity [Number]% by implementing numerous process improvements.
• Recognized by customers and [Job Title] for expedient and effective service.
• Earned "[Award]" in [Year].
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• N/a

N/A

Microsoft office