Tracy Brown
Barnesville,GA
Summary
Versatile Property Manager and licensed real estate agent who brings an excellent blend of people skills and an ability to implement and enforce property rules and regulations effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
HomeRiver Group
Atlanta, GA
01.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Director of Property Management
YesiRent Property Management
McDonough, GA
04.2012 - 12.2021
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified that all customer complaints were handled promptly and appropriately.
- Maintained original leases and renewals for the management office.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Communicated with landlord regarding building and tenant issues.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Carefully screened applicants for tenancy.
- Scheduled contractors for maintenance issues.
- Delivered emergency 24-hour on-call service for any tenant issues.
- Communicated effectively with owners, residents and on-site associates.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Conducted performance reviews and selected, trained and terminated employees to develop effective teams.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Lead Teacher
Community Ministries Learning Center
Griffin, GA
08.2011 - 02.2012
- Improved academic performance by diversifying teaching techniques.
- Completed documentation on individual children and teachers for recordkeeping.
- Provided an open and loving environment where children could express themselves and direct their own learning.
- Administered assessments for each child and tracked results.
- Reviewed facility environment, removed concerns and optimized for children’s safety.
- Planned and prepared activities for 20 students.
- Created new lesson plans based on course objectives.
- Documented student attendance and progress against goals.
Teacher
Griffin Spalding Board of Education
Griffin, GA
08.2010 - 07.2011
- Created lesson plans and scheduled each day to promote maximum student learning and enrichment.
- Planned and implemented creative lessons in accordance with district, county, state and federal guidelines.
- Created a classroom environment in which children could learn respect for themselves and others.
- Provided reading instruction to special needs students.
- Supervised an average of 25 students in classrooms, halls, cafeterias, schoolyards and on field trips.
- Enforced the school’s student discipline code to deal with problem situations.
- Drafted lesson plans and submitted them for review and feedback in a timely manner.
- Improved student's analytical skills by introducing state-of-the-art computer program technologies.
- Fostered team collaboration between students through group projects.
Education
Bachelor of Science - Early Education/Special Education
Gordon College
Barnesville, GA2009
Skills
- Customer service-focused
- Appfolio Property Management Software
- Maintenance knowledge
- Experienced with application process including FHA, screening, and lease writing
- Exceptional oral and written communication skills
Affiliations
- Member, Metro South Association of Realtors, 2017 to Current
Certification
Real Estate Licenses 2016
Timeline
Property Manager
HomeRiver Group
01.2022 - Current
Director of Property Management
YesiRent Property Management
04.2012 - 12.2021
Lead Teacher
Community Ministries Learning Center
08.2011 - 02.2012
Teacher
Griffin Spalding Board of Education
08.2010 - 07.2011
Bachelor of Science - Early Education/Special Education
Gordon College
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