TRACY BURRY
WINTER HAVEN,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner
JCB concrete pumping and finishing
Winter Haven , FL
05.2019 - 06.2025
- Managed daily operations of concrete pumping and finishing projects.
- Coordinated scheduling and logistics for equipment and team members.
- Oversaw quality control during concrete placement and finishing processes.
- Trained new staff on equipment operation and safety procedures.
- Developed relationships with clients to ensure project satisfaction.
- Implemented best practices for waste reduction and material usage.
- Resolved on-site issues promptly to maintain workflow efficiency.
- Ensured compliance with safety regulations and industry standards.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Dentist Concious Sedation Assistant
Mid town dental
Lakeland , FL
02.2015 - 02.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Administered anesthesia during surgical procedures to ensure patient safety and comfort.
- Monitored vital signs throughout surgeries to maintain optimal patient health levels.
- Collaborated with surgeons and nurses to coordinate anesthesia care plans effectively.
- Evaluated patient histories to determine appropriate anesthesia methods and dosages.
- Educated patients on anesthesia processes to alleviate fears and enhance understanding.
- Managed post-anesthesia recovery, assessing patients for any adverse reactions.
- Implemented best practices for anesthesia administration to improve workflow efficiency.
- Developed individualized plans for each patient's anesthetic management based on their medical history and condition.
- Assessed the need for emergency resuscitation measures if complications arise during a procedure requiring anesthesia.
- Provided comprehensive pre-anesthesia evaluation and post-operative follow-up services.
- Prescribed appropriate pain control medications or other treatments after surgery as needed to ensure optimal recovery outcomes.
- Monitored patients' vital signs during administration of anesthesia agents and adjusted dosages accordingly.
Paramedic
American Medical Response
Auburndale, FL
02.2020 - 12.2021
- Administered emergency medical care in high-pressure situations.
- Operated medical equipment and maintained supplies in ambulances.
- Collaborated with healthcare teams to ensure patient safety and comfort.
- Conducted patient assessments to determine immediate medical needs.
- Educated patients on post-care instructions and health management.
- Documented patient information accurately for record-keeping purposes.
- Coordinated with dispatchers to optimize response times and locations.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Assessed emergency situations and prioritized medical care for patients.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
- Remained level-headed and proactive during emergency situations.
Safety Instructor
Central Florida Safety Traning
Lakeland , FL
01.2010 - 05.2020
- Assisted in creating instructional materials to support learning objectives.
- Mentored new instructors in best practices for delivering engaging training sessions.
- Delivered lectures on advanced medical concepts and clinical practices.
- Facilitated hands-on training sessions for medical students in simulation labs.
- Evaluated student performance through practical examinations and assessments.
- Conducted research to integrate the latest medical advancements into course content.
- Coordinated continuing education workshops for healthcare providers to enhance skills.
- Provided individual tutoring sessions for struggling students.
- Utilized technology effectively in the classroom such as multimedia tools and online resources.
- Encouraged student participation in class discussions by posing questions or stimulating debates.
- Assessed student performance through tests and quizzes.
- Delivered lectures in medical topics such as pharmacology, pathology and radiology.
- Provided instruction in medical terminology, anatomy and physiology to students.
- Ensured that the classroom environment was conducive to learning by setting expectations for behavior.
- Maintained extensive knowledge in first aid, CPR and automated external defibrillators.
- Coached students on respirations and presence of pulse in adults, children and infants with AHA-approved training materials.
- Set up classroom with CPR mannequins, materials and equipment to make space conducive to learning.
- Engaged with class members to help develop knowledge and abilities in cardiopulmonary resuscitation.
- Planned and completed detailed lectures to outline CPR course material for students.
- Prepared and carried out lesson plans on daily schedule, verifying accurate and complete grade reporting.
- Instructed students in chest compression methods to restore partial flow of oxygenated blood to brain and heart.
- Followed official American Heart Association Manuals to deliver knowledgeable and relevant training to class participants.
- Taught complete requirements to help participants pass official CPR certification.
- Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations.
Bartender
Ybor cigars and spirits
Lakeland, FL
02.2017 - 11.2019
- Mixed cocktails and beverages according to customer preferences and recipes.
- Maintained cleanliness and organization of the bar area during service.
- Provided excellent customer service to enhance guest experiences.
- Managed inventory levels and ordered supplies as needed for operations.
- Trained new staff on bar procedures and drink preparation techniques.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Handled cash transactions and processed payments accurately at the register.
- Ensured compliance with health and safety regulations throughout service hours.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
Server/Bartender
Applebees
Riverview , FL
01.2010 - 07.2014
- Provided excellent customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently for timely delivery.
- Maintained cleanliness and organization of dining area and tables.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Mixed cocktails and beverages according to customer preferences and recipes.
- Trained new staff on bar procedures and drink preparation techniques.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Handled cash transactions and processed payments accurately at the register.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
EMT Intermediate
Charlton county EMS
Folkston , GA
01.2005 - 07.2008
- Provided emergency medical care to patients in critical situations.
- Responded swiftly to emergency calls and assessed patient needs.
- Administered basic life support techniques during critical situations.
- Operated medical equipment, including defibrillators and oxygen tanks.
- Collaborated with healthcare teams to ensure seamless patient care.
- Documented patient information and treatment provided during transport.
- Educated patients on follow-up care and safety protocols post-incident.
- Maintained accurate records of patient care services provided, including vital signs, medications administered, treatments performed and outcomes observed.
- Administered intravenous fluids or medications as ordered by a physician according to established protocols.
- Maintained cleanliness and organization of emergency response vehicles.
- Participated in training exercises to enhance team readiness and skills.
- Communicated effectively with physicians at hospitals regarding patient status and care needs during transport process.
- Assessed patient's condition and administered prescribed medications or treatments according to established protocols.
- Utilized specialized equipment such as defibrillators, suction devices and cardiac monitors.
- Transported ill or injured persons to appropriate medical facilities while providing care en route.
- Operated an ambulance safely and efficiently in response to emergency calls.
- Monitored vital signs such as pulse rate, blood pressure, temperature, respiration rate and level of consciousness.
- Attended weekly staff meetings to discuss changes in protocol or procedures.
- Followed departmental policies and procedures when providing medical care services.
- Responded to requests for assistance from police, fire, and other public safety personnel.
- Assisted with daily operations of ambulance service by conducting vehicle inspections, restocking supplies, and maintaining equipment inventory levels.
- Interacted professionally with patients and families during difficult situations involving physical trauma or emotional distress.
- Performed basic life support techniques such as cardiopulmonary resuscitation, bandaging wounds, splinting fractures, and administering oxygen therapy.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Education
Some College (No Degree) - Science
University of Maryland
ItalySome College (No Degree) - Paramedic
Polk State College
Lakeland,FlSkills
- Project management
- Problem solving
- Safety procedures
- Communication skills
- Service quality assurance
- Customer service
- Team coordination
- Quality management systems
Certification
- EMT
- Paramedic
- MSHA Instructor
- Customer Service Certificate
References
References available upon request.
Timeline
Paramedic
American Medical Response
02.2020 - 12.2021
Owner
JCB concrete pumping and finishing
05.2019 - 06.2025
Bartender
Ybor cigars and spirits
02.2017 - 11.2019
Dentist Concious Sedation Assistant
Mid town dental
02.2015 - 02.2024
Safety Instructor
Central Florida Safety Traning
01.2010 - 05.2020
Server/Bartender
Applebees
01.2010 - 07.2014
EMT Intermediate
Charlton county EMS
01.2005 - 07.2008
Some College (No Degree) - Science
University of Maryland
Some College (No Degree) - Paramedic
Polk State College
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