Tracy Caffee
Dora,AL
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
RN Case Manager
Expectcare Hospice
10.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Executive Director
Aveanna Hospice
06.2022 - 09.2023
- Incorporated continuous quality improvement principles in day-to-day activities
- Promoted and monitored compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
- Managed human resources.
- Promoted positive communications and kept employees informed of changes by ensuring meeting with appropriate staff are conducted and documented. Available to employees wen issues arose.
- Responsible for the selection, supervision and evaluation of interdisciplinary team members.
- Managed office operations.
- Ensured documentation of services was accurate and timely.
- Managed financial resources prudently and effectively.
- Collected all required data for PI program utilizing appropriate forms.
- Submitted PI quarterly results to compliance and quality manager.
RN Clinical Manager
Comfort Care Hospice
10.2021 - 07.2022
- Responsible for the overall direction of hospice clinical services.
- Provided help in assessment, planning, implementing and evaluation of patient and family care to all clinical personnel.
- Assisted with hired, evaluating and terminating clinical personnel.
- Oversaw and was responsible for the content and compliance of every clinical note, order, practice and process produced or performed by the clinical staff.
- Responsible for orientation of new organization personnel.
- Participated in the planning, development and implementation of inservice and continuing education programs to meet education and training needs or organization personnel.
- Participated in regulatory agency reviews.
- Worked cooperatively with intake and marketing staff in accepting new referrals.
Education
Associate of Science - Nursing
Bevill State Community College
Sumiton, AL05.2014
Skills
- Chronic Disease Management
- Discharge Planning
- HIPAA Compliance
- Multidisciplinary Approach
- Care Coordination
- Utilization review
- Case Evaluation
- EMR / EHR
- ICD-10
- CPR/AED
- Accurate Documentation
- Interdisciplinary Collaboration
Certification
- Registered Nurse License (RN) - Alabama State Board of Nursing.
- Basic Life Support Certification (BLS)
Timeline
RN Case Manager
Expectcare Hospice
10.2023 - Current
Executive Director
Aveanna Hospice
06.2022 - 09.2023
RN Clinical Manager
Comfort Care Hospice
10.2021 - 07.2022
- Registered Nurse License (RN) - Alabama State Board of Nursing.
- Basic Life Support Certification (BLS)
Associate of Science - Nursing
Bevill State Community College
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