Summary
Overview
Work History
Education
Skills
Certification
During my time away from employment
Timeline
Generic

Tracy Caldwell

Arbutus

Summary

Skilled Phlebotomist Technician with a proven track record at Redcross & Labcorp, enhancing patient satisfaction through expert venipuncture and compassionate communication. Leveraged adaptability and infection control to improve safety and efficiency. Achieved a notable increase in patient trust and streamlined specimen processing, embodying a commitment to quality care and patient confidentiality.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Phlebotomist

Labccorp
07.2010 - 01.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

Phlebotomist Technician

Redcross
07.2005 - 07.2010
  • Collected blood samples and donation pint bag kits using vacutainer tubes, tourniquets, butterfly needles.
  • Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Packaged and shipped specimens to central lab daily.
  • Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
  • Mitigated risk factors within the lab setting by strictly adhering to OSHA regulations regarding biohazardous waste disposal.
  • Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.

Education

Phlebotomy

Ann Arundel Community College
Arnold, MD
08-2005

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Patient confidentiality
  • Infection control
  • Quality control
  • Paperwork processing
  • Pediatric phlebotomy
  • Patient preparation
  • Syringe method
  • Sample storage
  • Geriatric phlebotomy
  • Adaptable approach
  • Medical records maintenance
  • Medical records review
  • Personal protective equipment usage
  • Health and safety
  • Technical troubleshooting
  • Communication
  • Sanitation and sterilization

Certification

  • Licensed Phlebotomist - Maryland Department of Health Services.

During my time away from employment

Committed to my family, I took leave from employment. In that time, I cared for my mother suffering from Dementia with Alzheimer's. 

During this time I learned much about home improvement while settling into a new home. I taught myself woodworking & carpentry skills. I also dived into gardening. Growing not only food and herbs but setting up natural habitats. I welcomed pollinating bees and monarch butterflies.

Being able to roll my mother's wheelchair outside to enjoy.

At this same time as well, taking care of my mother in law until we were forced to put her into a nursing home. I am proud to say that I am truly a caretaker. 

I left Labcorp on good terms with expectations of returning when life settled. My mother passed in October 2024. I am ready to resume life as I knew it. Only better because of less stress.

Timeline

Phlebotomist

Labccorp
07.2010 - 01.2022

Phlebotomist Technician

Redcross
07.2005 - 07.2010

Phlebotomy

Ann Arundel Community College

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Tracy Caldwell