Tracy Cao
Auburn,WA
Summary
A challenging and rewarding position as a Pharmacy Tech that utilizes my pharmacy skills and knowledges.
Overview
29
29
years of professional experience
Work History
Multicare Inpatient Pharmacy/CHC outpatient-Per Diem/ St Peter Hospital
01.2018 - Current
- Excellent in oral and written communication skills in English, Vietnamese
- Retrieved, counted and measure drugs, labeled vials and bottles
- Maintain inventory levels, pulled outdated and recalled merchandise
- Excellent with Talyst, Epic and Pyxis machines . Communicate with various members of the healthcare team to ensure patient safety and confidentiality. Assist nurses with questions and medication issues
- Train new employees
- Knowledge in USP 797 annual competency
- Hazardous drug competency
- Non-sterile & sterile compounding
Safeway Pharmacy 1437
01.2007 - 01.2018
- Running inventory reports and ordering the correct amount of medications for my assigned section of the pharmacy. Pulling, counting, and dating correct medication for patient
- Superior customer service, accurately checking out customer & Problem resolution for any clarifications of prescription orders as well as insurance issues Maintained inventory levels, pulled outdated and recalled merchandise
- Fulfill and maintain all lawfully required paperwork
- Manage pharmacy inventory (purchases, returns, sells non-mover drugs to other stores, recalls)
Receptionist
Dung Xuan Nguyen M.D
01.1997 - 01.2006
- Consistently maintain a positive attitude and enjoy helping people
- Articulate, friendly, and very effective working with people of different backgrounds and temperaments
- Accurately record, remember, and verbally communicate very detailed information
- Produced quality work even when under extreme time pressure and deadline
- Recorded thousands of people with all types of accents and manners of speech
Education
Pharmacy Technician - undefined
Everest College
01.2008
AA degree - undefined
Tacoma Community College
01.2003
Skills
- Accuracy
- Adaptability
- Collaboration
- Continual Learning
- Dependability
- Detail Orientation
- Displaying a Positive Outlook
- Following Directions
- Friendly Interactive Style
- Multitasking
- Mathematical Proficiency
- Organizational Skills
- Proficiency in Languages (English, Vietnamese, some French, some Spanish)
- Prioritizing Tasks
- Problem Solving
- Stress Management
- Teamwork
- Time Management
- Verbal Communication
- Working Quickly
- Knowledge of brand and generic drugs
- Knowledge of medical terms, abbreviations and pharmacy calculations
- Maintaining Pharmacy Equipment
- Maintaining Records
- Monitoring Supply of Drugs
- Monitoring Prescription Inventory for Expired Drugs
- Preparing Labels for Drug Bottles
- Preparing Sterile Compounds
- Processing Customer Payments
- Reading and Interpreting Prescriptions and Pharmaceutical Literature
- Replenishing Automated Dispensing Cabinets
- Reviewing Expiration Dates on Drugs
- Experience in cashier, translating and filling prescriptions, order supplies, oral syringes, IVs, chemotherapy, cart fill, TPNs
- Proficient in MS Word, Excel, 10-key by touch, typing (120 wpm), internet
- Calculating Insurance Coverage for Pharmacy Transactions
- Checking Prescriptions for Accuracy Prior to Dispensing
- Contacting Insurers to Clarify Coverage
- Counting, Pouring and Mixing Pharmaceuticals
- Entering Medication Histories
- Filling Prescriptions Precisely According to Pharmacist's Specifications
- Ordering Supplies
- Customer Service
- Explaining Directions for Prescriptions to Customers
- Explaining Costs and Payment Options To Customers
- Identifying Customer Questions and Concerns about Prescriptions
- Maintaining a Professional Demeanor
- Learning Medical and Pharmaceutical Terms
- Preserving Patient Confidentiality
- Supporting the Appeals Process to Overturn Insurance Denials
- Referring Questions to Pharmacists
Timeline
Multicare Inpatient Pharmacy/CHC outpatient-Per Diem/ St Peter Hospital
01.2018 - Current
Safeway Pharmacy 1437
01.2007 - 01.2018
Receptionist
Dung Xuan Nguyen M.D
01.1997 - 01.2006
Pharmacy Technician - undefined
Everest College
AA degree - undefined
Tacoma Community College