Tracy Capehart
Philadelphia,PA
Summary
Dynamic healthcare professional with extensive experience at Penn Medicine, excelling in medical record management and patient service. Proven ability to coordinate patient transport and ensure HIPAA compliance, while delivering exceptional customer service. Skilled in telemetry monitoring, I thrive in fast-paced environments, consistently enhancing operational efficiency and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Unit Clerk
Penn Medicine
Philadelphia, PA
01.2023 - Current
- Assisted in the preparation of patient charts and medical records.
- Organized and maintained filing systems for patient records.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Maintained accurate and up-to-date patient medical records, adhering to confidentiality policies.
- Assisted with patient transport arrangements, ensuring safe and timely transfers.
- Answered phone calls, providing courteous and informative responses to inquiries.
- Answered phones to transfer calls or relay messages to patients or staff.
- Prepared charts for outpatient and inpatient services.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Telemetry Monitor Technician/Unit Clerk
Abington Hospital - Jefferson Health
Abington, PA
03.2021 - 01.2023
- Performed daily maintenance on telemetry equipment and monitored patient vital signs.
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
- Ensured all necessary documentation was completed accurately and timely according to departmental policies.
- Responded promptly to any alarms or changes in patient conditions.
- Worked effectively in team environments to make the workplace more productive.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Greeted patients, answered phone calls, and provided general information to visitors.
- Assisted with patient transport arrangements, ensuring safe and timely transfers.
Dietary Aide
Philadelphia Nursing Home-Fairmount Long Term Care
Philadelphia, PA
08.2019 - 12.2021
- Set up trays and food service carts to deliver food to residents.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Maintained a safe working environment by following all safety protocols.
- Cleaned and sanitized kitchen equipment and surfaces.
- Prepared workstations with ingredients and tools to increase efficiency.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
Environmental Services Housekeeper
Abington Hospital - Jefferson Health
Philadelphia, PA
03.2019 - 10.2021
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
Environmental Services Housekeeper
York Nursing And Rehabilitation
Philadelphia, PA
02.2016 - 07.2019
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
Education
High School Diploma -
South Philadelphia High
Philadelphia, PA06-1985
Skills
- Medical record management
- Telemetry monitoring
- Patient transport coordination
- Time management
- Clerical support
- Faxing orders
- Patient service management
- HIPAA compliance
- Answer telephones
- Confidentiality
- Customer service
- Patient chart preparation
Timeline
Unit Clerk
Penn Medicine
01.2023 - Current
Telemetry Monitor Technician/Unit Clerk
Abington Hospital - Jefferson Health
03.2021 - 01.2023
Dietary Aide
Philadelphia Nursing Home-Fairmount Long Term Care
08.2019 - 12.2021
Environmental Services Housekeeper
Abington Hospital - Jefferson Health
03.2019 - 10.2021
Environmental Services Housekeeper
York Nursing And Rehabilitation
02.2016 - 07.2019
High School Diploma -
South Philadelphia High
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