Summary
Overview
Work History
Skills
Education And Certifications
Professional References
Timeline
Generic

Tracy Ann Cleveland

Tacoma,WA

Summary

Focused Compliance Director successfully building relationships with team members, clients and investors to accomplish adherence to compliance requirements and improving procedures/policies. Proudly offering over 25 years of expertise promoting compliance for large organizations in the affordable housing field. Recognized as a talented, responsible, compassionate, and highly effective mentor and leader.

Overview

11
11
years of professional experience

Work History

Director of Compliance/ Consultant

Indigo Real Estate
Seattle , WA
01.2024 - Current
  • Streamlined reporting processes for increased efficiency and accuracy.
  • Investigated compliance issues, recommending corrective actions.
  • Provided guidance on compliance matters to executive team.
  • Investigated reported and identified compliance issues against accepted standards.
  • Created and managed training classes to educate new hires and existing employees about compliance concerns.

Director of Compliance/ Consultant

HumanGood Affordable Housing
01.2019 - Current
  • I oversee six compliance team members and a portfolio of 104 affordable housing communities with over 7552 units in five states
  • I am proud to have built this department and team
  • I lead the team in ensuring compliance in properties with layered financing and in multiple programs, including LIHTC, HUD 202, HUD PRAC, HOME and WA State Housing Trust Fund
  • I work collaboratively with the development team to ensure successful implementation of the LIHTC program in acquisition / rehab projects and new construction lease ups through stabilization.
  • Executed successful compliance monitoring and risk assessment programs.
  • Established strong relationships with regulatory agencies and officials.
  • Ensured data privacy standards were consistently met organization-wide.
  • Conferred frequently with specialists to stay current on compliance requirements and procedures.
  • Created and managed training classes to educate new hires and existing employees about compliance concerns.
  • Developed and implemented company-wide compliance policies and procedures.

Senior Compliance Auditor

Seattle Housing Authority
01.2016 - 01.2019
  • I led a team of four specialists ensuring compliance in multiple programs including LIHTC, HOME, HUD Multi-family Housing, Public Housing and the Seattle Office of Housing
  • I also oversaw compliance in market rate communities and single-family housing
  • I ensured all resident files were reviewed prior to leasing, after move-in and at first year recertification and completed rent calculation reviews for resident subsidies
  • I worked with Asset Management and Development staff to ensure compliance in new regulatory agreements and through leasing of new construction properties, re-syndications and acquisition/rehabs.

Compliance Coordinator/ LIHTC Trainer

Indigo Real Estate Service
01.2013 - 01.2016
  • I oversaw LIHTC, Multi-family HUD, Bond, HOME, MFTE and Project-based Section 8 compliance requirements for over 4800 affordable units in three states
  • In addition to completing file review and approval prior to move in and at annual re-certifications, I took the lead in annual reporting requirements, quarterly continuing compliance reports and requests from owners and syndicators.

Skills

  • Compliance Monitoring
  • Team Management
  • Training delivery
  • Legal knowledge
  • Financial Acumen
  • Audit management
  • Risk Management
  • Internal Controls
  • Compliance reviews
  • Policy analysis
  • Documentation Review
  • Regulatory knowledge
  • Internal Audits
  • Risk management strategies
  • Marketing understanding
  • Regulations enforcement
  • Controls Tests
  • Project Coordination

Education And Certifications

  • Certified Occupancy Specialist
  • Tax Credit Specialist
  • Blended Occupancy Specialist
  • C3P Tax Credit Compliance
  • Specialist in Housing Credit Management
  • National Affordable Housing Professional
  • Public Housing Occupancy Specialist
  • Managing Broker’s License

Professional References

  • Michael Soper, (206) 464-7139, michael.soper@wshfc.org
  • Jennifer Westerman, 360-423-0140, jennifer.westerman@hoswwa.org
  • Colleen Carr, 509-607-9492, ccarr@alliedresidential.com
  • Kendra Roberts, 510-798-6535, kendra.roberts@humangood.org
  • Dat Ksor, 425-519-1203, dat.ksor@novoco.com

Timeline

Director of Compliance/ Consultant

Indigo Real Estate
01.2024 - Current

Director of Compliance/ Consultant

HumanGood Affordable Housing
01.2019 - Current

Senior Compliance Auditor

Seattle Housing Authority
01.2016 - 01.2019

Compliance Coordinator/ LIHTC Trainer

Indigo Real Estate Service
01.2013 - 01.2016

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Tracy Ann Cleveland