Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Clifford

Buffalo,NY

Summary

Experienced Finance Manager skilled in monitoring and managing daily business operations with focus on continuous improvement. Decisive and analytical with 17-year history of successful industry performance.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Finance Manager

Robert Basil Buick Gmc Cadillac
Orchard Park, NY
03.2023 - Current
  • Developed and implemented effective strategies for improving customer satisfaction with auto financing services.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Managed sales negotiations and financing options.
  • Created and presented monthly reports to management on sales performance.

Senior Finance Manager

Welland/David Chevrolet Buick Gmc
Welland, ON
05.2011 - 03.2023
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Maintained above average targets

Finance Manager

Brian Cullen Chevrolet Cadillac Ltd.
St.Catharines, ON
06.2006 - 05.2011
  • Developed strong supplier relationships by obtaining alignment and delivering on mutually established goals.
  • Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.

Automotive Credit Analyst

Scotiabank
Hamilton, ON
06.2004 - 06.2006
  • Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Inside Sales Manager

Wells Fargo Automotive Finance
Burlington, ON
11.2001 - 06.2004
  • Updated accounts and maintained long-term relationships with automotive Business manager
  • Liaised with Automotive dealerships via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Set and exceeded inside sales goals

Financial Services Officer

Bank of Montreal, BMO
Burlington, ON
08.1998 - 11.2001
  • Offered friendly and efficient service to branches, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.

Office Manager/Owner

East Side Marios Restaurant
Ancaster, ON
05.1998 - 09.2000
  • Created streamlined payroll processes to increase accuracy and boost productivity.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
  • Reconciled vendor statements to assist in monthly closings.

Commercial Teller

Bank of Montreal, BMO
Sarnia, ON
06.1994 - 05.1998
  • Adhered to financial services security and audit procedures.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Kept teller window areas clean, organized and fully stocked.

Education

AFIP

F And I Management
Buffalo, NY
11-2023

OMVIC - Automotive Certification

Georgian College of Applied Arts And Technology
Barrie, ON
01.2007

Accounting and Business Management

Humber College
Toronto,ON
06.1993

High School Diploma -

St.Patricks High School
Sarnia, ON
06.1990

Skills

  • Financial Management
  • Negotiation
  • Financial transactions expertise
  • Relationship-Building
  • Customer Relations

Certification

AFIP 2023

OMVIC 2007

Knowledge of Route One, Dealer Track and CDK

Impact Menu selling

Timeline

Finance Manager

Robert Basil Buick Gmc Cadillac
03.2023 - Current

Senior Finance Manager

Welland/David Chevrolet Buick Gmc
05.2011 - 03.2023

Finance Manager

Brian Cullen Chevrolet Cadillac Ltd.
06.2006 - 05.2011

Automotive Credit Analyst

Scotiabank
06.2004 - 06.2006

Inside Sales Manager

Wells Fargo Automotive Finance
11.2001 - 06.2004

Financial Services Officer

Bank of Montreal, BMO
08.1998 - 11.2001

Office Manager/Owner

East Side Marios Restaurant
05.1998 - 09.2000

Commercial Teller

Bank of Montreal, BMO
06.1994 - 05.1998

AFIP

F And I Management

OMVIC - Automotive Certification

Georgian College of Applied Arts And Technology

Accounting and Business Management

Humber College

High School Diploma -

St.Patricks High School

Similar Profiles

CREATE PROFILE
Tracy Clifford