Tracy Cole

Work History

Anderson Community Schools

10.2015 - Current

Improved customer satisfaction by implementing streamlined food service operations and menu development.
Increased overall satisfaction with food service operations by maintaining clean concession stands and serving fresh, quality products.
Participated in ongoing professional development opportunities to stay updated on industry best practices relating to food service management.
Resolved customer satisfaction issues with food service to maintain establishment loyalty.
Monitored food safety and sanitation standards in food service areas.
Elevated food service operations through proper handling techniques, sanitation standards adherence, and timely order preparation at themed dining locations.
Increased availability of special diet options by working closely with food service providers to expand menu offerings.

Walmart

10.2005 - 04.2014

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.

Busy Bee Daycare

07.2001 - 01.2009

Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Taught children to organize toys, wash hands, and share by leading by example.
Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Enforced rules and managed behavior through developmentally appropriate discipline.
Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.