Tracy Cook
College Station,TX
Summary
Motivated business professional bringing 27 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Highly motivated about learning new products and sharing knowledge with team.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Salon Owner
Hair By Tracy & Associates
01.2016 - Current
- Maintained daily, monthly and quarterly records of costs and revenue.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Optimized team hiring, training and performance.
- Created and monitored promotional approaches to increase sales and profit levels.
- Learned and remained updated on statutory requirements and regulations.
- Provided outstanding coaching to employees to boost productivity.
Salon Owner/Operator
Southern Charm Salon & Spa
02.2007 - 01.2016
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Instructor
Charles And Sues School Of Hair Design
04.2002 - 02.2006
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
- Tested students on materials presented in workshops and classes to assess grasp of material.
- Monitored student progress through test administration and adapted learning plans to optimize progress.
- Oversaw curriculum implementation and continuous improvement of industry best practices.
- Optimized learning plans, quantifying student progress through test administration.
- Created and implemented written and oral assessments.
- Initiated new learning methods, promoting total student comprehension while curbing learning time.
- Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
- Assisted adults in professional development by creating and facilitating training on grammar and composition skills for business writing.
- Decreased learning time by initiating new learning methods and ensuring complete student comprehension.
Hairstylist
JHL & Assosciates
05.1996 - 03.2002
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Permed, relaxed and bleached hair for customers daily.
- Distributed business cards outside of salon to generate new business.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
Education
Associate of Arts - Advanced Cosmetology Training
Great Lengths Hair Academy
Huntsville, AL06.1999
Associate of Applied Science - Cosmetology
Charles And Sues School of Hair Design
Bryan, TX02.1996
Skills
- Annual Planning
- Bank Internal Auditing
- Bank Reconciliation
- Change and Growth Management
- Portfolio Management
- Industry Expertise
- Work Planning and Prioritization
- Customer Service
- Staff Management
- New Business Development
- Photo Shoots
- Beauty Trends
- Public Speaking
- Employee Motivation and Performance
- Sales Planning
Certification
- Licensed cosmetologist
- Hair color specialist certified
- Certified hair extension specialist
- Licensed instructor of cosmetology
Timeline
Salon Owner
Hair By Tracy & Associates
01.2016 - Current
Salon Owner/Operator
Southern Charm Salon & Spa
02.2007 - 01.2016
Instructor
Charles And Sues School Of Hair Design
04.2002 - 02.2006
Hairstylist
JHL & Assosciates
05.1996 - 03.2002
Associate of Arts - Advanced Cosmetology Training
Great Lengths Hair Academy
Associate of Applied Science - Cosmetology
Charles And Sues School of Hair Design
- Licensed cosmetologist
- Hair color specialist certified
- Certified hair extension specialist
- Licensed instructor of cosmetology
Similar Profiles
Regina RuckerRegina Rucker
Shampoo Technician at Hair AssociatesShampoo Technician at Hair Associates
Jamie RabbageJamie Rabbage
Senior Dairy Farm Hand at Tracy Hill Dairy (Phil Tracy)Senior Dairy Farm Hand at Tracy Hill Dairy (Phil Tracy)
Hannah OpatHannah Opat
Bulk Barn at Tracy MorrisBulk Barn at Tracy Morris