Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tracy Copeland

Grand Saline,TX

Summary

Dynamic leader with extensive experience at Walmart, enhancing overnight productivity through effective scheduling and team empowerment. Proven ability to implement process improvements and foster collaborative teamwork, ensuring operational efficiency. Skilled in critical thinking and meticulous attention to detail, driving successful outcomes in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Overnight Team Lead

Walmart
12.2021 - Current
  • Supervised overnight operations, ensuring adherence to safety protocols and operational efficiency.
  • Trained and mentored team members on best practices for inventory management and stock replenishment.
  • Coordinated team schedules to optimize labor resources while maintaining coverage during peak hours.
  • Established effective communication channels between shifts to ensure seamless transitions and task handoffs.
  • Conducted regular evaluations of staff performance, providing constructive feedback to support professional development.
  • Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.
  • Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
  • Increased overnight productivity by implementing efficient task delegation and team management strategies.

Stocking Associate

Walmart
03.2020 - 12.2021
  • Efficiently restocked shelves, optimizing layout for improved customer accessibility.
  • Assisted in loading and unloading shipments, ensuring proper handling of merchandise.
  • Monitored expiration dates and product quality, facilitating timely removal of outdated items.
  • Collaborated with management to identify trends in inventory needs, improving stock accuracy.
  • Trained new associates on stocking procedures and safety protocols, enhancing team efficiency.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Organized merchandise on shelves according to store layout and inventory guidelines.

Psychiatric Nursing Assistant

Terrell State Hospital
01.2017 - 12.2019
  • Provided compassionate care to patients, ensuring safety and well-being in a structured environment.
  • Assisted nursing staff with daily activities, promoting patient engagement and compliance with treatment plans.
  • Monitored patient behavior and reported changes to healthcare team for timely interventions.
  • Implemented therapeutic activities tailored to individual patient needs, enhancing overall mental health outcomes.
  • Collaborated with multidisciplinary teams to develop and refine individualized care strategies for complex cases.
  • Conducted patient intake interviews, gathering vital information on medical history, current symptoms, and potential triggers for psychiatric episodes.
  • Promoted a culture of healing by consistently demonstrating empathy, patience, and understanding towards all patients regardless of their diagnoses or backgrounds.
  • Collaborated closely with psychiatrists, therapists, social workers, and other healthcare professionals for comprehensive patient care planning and execution.

CNA

EAK Good Neighbor
06.2012 - 05.2015
  • Provided emotional support and companionship to enhance resident well-being.
  • Administered medications as prescribed while observing for side effects.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with patient transport to and from medical appointments.

CNA

Country Trails Nursing Home
01.2011 - 06.2012
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with healthcare team to develop personalized care plans.
  • Maintained cleanliness and safety standards in resident living areas.
  • Trained new staff on best practices for resident care and safety protocols.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

Some College (No Degree) - Nursing

Tyler Junior College
Tyler, TX

High School Diploma -

Grand Saline High School
Grand Saline
05-2008

Skills

  • Team empowerment
  • Effective scheduling skills
  • Workforce engagement
  • Leadership experience
  • Collaborative teamwork
  • Effective problem resolution
  • Organizational time strategies
  • Critical thinking abilities
  • Skilled at managing multiple tasks
  • Consistent reliability
  • Clear interpersonal communication
  • Collaborative team management

Languages

English
Native or Bilingual

Timeline

Overnight Team Lead

Walmart
12.2021 - Current

Stocking Associate

Walmart
03.2020 - 12.2021

Psychiatric Nursing Assistant

Terrell State Hospital
01.2017 - 12.2019

CNA

EAK Good Neighbor
06.2012 - 05.2015

CNA

Country Trails Nursing Home
01.2011 - 06.2012

Some College (No Degree) - Nursing

Tyler Junior College

High School Diploma -

Grand Saline High School

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