Summary
Overview
Work History
Education
Skills
hobbies
Timeline
Generic

Tracy Corrigan

Dwight,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

City Mail Carrier

United States Postal Sevice
04.2016 - 07.2023
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Promoted safety standards by maintaining a clean driving record and following proper vehicle maintenance procedures.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Trained new City Mail Carriers on best practices, enhancing overall team knowledge and performance levels.
  • Assisted customers in resolving issues related to incorrect mail delivery or missing packages, ensuring prompt resolutions.
  • Conducted regular inspections of assigned vehicle, identifying potential problems early to minimize downtime due to repairs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained accurate records of undeliverable mail items, reporting discrepancies to appropriate personnel for resolution.
  • Utilized USPS-provided technology devices for tracking deliveries and updating route information, maintaining accurate records of all transactions and actions taken during daily work activities.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Displayed excellent stamina while walking long distances over varied terrain throughout each day''s scheduled route assignments, contributing positively to overall health levels as well as job performance.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Dry Warehouse Selector

Aldi Distribution Center
10.2014 - 02.2017
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Enhanced warehouse efficiency by streamlining the picking and packing process.
  • Assisted in inventory audits, helping maintain an accurate count of available stock at all times.
  • Completed pick lists accurately and promptly, minimizing delays in order fulfillment processes.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to safely transport goods within the facility.
  • Communicated effectively with warehouse supervisors, providing updates on progress towards daily objectives.
  • Consistently met or exceeded performance metrics by effectively prioritizing tasks and managing time efficiently.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.

Teller/Loan Officer/Assistant Branch Manager

Streator Onized Credit Union
09.2006 - 08.2010
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Processed applications for new accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
  • Executed wire transfers, stop payments and account transfers.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.

Education

High School Diploma -

Joliet Township High School
Joliet, IL
05.1988

Skills

  • Reliability and punctuality
  • Route Management
  • Reading Comprehension
  • Good Telephone Etiquette
  • Customer Service
  • Multitasking Abilities
  • Recordkeeping
  • Decision-Making
  • Flexible and Adaptable
  • Reliable and Responsible
  • Professionalism and Courtesy
  • Attention to Detail
  • Cheerful
  • Data Entry
  • Pleasant and Personable
  • Strong Work Ethic
  • Drawer balancing
  • Exceptional customer service
  • Order picking and processing
  • Safety processes and procedures
  • Shipment Preparation
  • Product picking
  • Product Organization
  • Order Fulfillment
  • Critical Thinking
  • Organization and Categorization

hobbies

  • reading
  • meditation
  • health and wellness
  • music
  • spending time with family
  • games

Timeline

City Mail Carrier

United States Postal Sevice
04.2016 - 07.2023

Dry Warehouse Selector

Aldi Distribution Center
10.2014 - 02.2017

Teller/Loan Officer/Assistant Branch Manager

Streator Onized Credit Union
09.2006 - 08.2010

High School Diploma -

Joliet Township High School

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Tracy Corrigan