Tracy Crabaugh
Summary
Organized Ambulatory Department Coordinator with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with experience in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ambulatory Department Coordinator
CAMC Greenbrier Valley Medical Center
08.2022 - Current
- Manages revenue audits for clinic and surgeries and endoscopies.
- Improved department efficiency by implementing new organizational systems and holding weekly staff meetings.
- Resolves any conflicts or issues that rise within the team effectively while maintaining professionalism at all times.
- Oversee daily operations, ensuring smooth workflows and timely completion of tasks within the department.
- Motivate staff consistently delivering effective selling behaviors through coaching and recognition.
- Keep employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Manages inventory concerning medical supplies and clerical items.
- Run daily reports by tracking and analyzing key information.
- Assists providers with in office surgeries.
- Assists in patient care.
- Delegate tasks to staff to organize and improve office efficiency.
- Oversee the clinic's schedule.
- Oversee the referral status for our providers.
- Enforces rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Certified Clinical Medical Assistant
CAMC Greenbrier Valley Medical Center
04.2015 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Documented vital signs and health history for patients in clinic .
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Taught patients about medications, procedures, and care plan instructions.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Obtained client medical history, medication information, symptoms, and allergies.
Overseer
Renick Church Of God
11.2017 - Current
- Assist with pastoral duties (including counseling, teaching, managing women's ministry, maintenance of church property).
- Assist with financial duties of the church.
- Assist with monthly reports.
Supervisor
Snowshoe Mountain Ski Resort Split Rock Pools
06.2004 - 09.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Frequently inspected production area to verify proper equipment operation.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
Associate of Applied Science - Medical Assisting
New River Community And Technical College
Lewisburg, WV05.2013
High School Diploma -
Pocahontas County High School
Dunmore, WV05.2003
Skills
- Workload prioritization
- Coaching and Mentoring
- Staff Management
- Rules and regulations
- Problem-Solving
- Relationship building and management
- Inventory Management
- Office Management
- Staff Development
Certification
- Certified Clinical Medical Assistant
- Basic Life Support Certification
Timeline
Ambulatory Department Coordinator
CAMC Greenbrier Valley Medical Center
08.2022 - Current
Overseer
Renick Church Of God
11.2017 - Current
Certified Clinical Medical Assistant
CAMC Greenbrier Valley Medical Center
04.2015 - Current
Supervisor
Snowshoe Mountain Ski Resort Split Rock Pools
06.2004 - 09.2007
Associate of Applied Science - Medical Assisting
New River Community And Technical College
High School Diploma -
Pocahontas County High School
- Certified Clinical Medical Assistant
- Basic Life Support Certification
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