Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Tracy Crist

Sun City,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Area Manager

Bluemercury
02.2020 - 03.2024
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.

Store Manager

Bluemercury
04.2017 - 01.2020
  • Directed a team of beauty professionals to exceed client expectations through product knowledge and expert services
  • Connecting operational standards and excellent customer service to help increase profitability and brand recognition as Bluemercury grows.

District Manager

Boots Retail USA
01.2015 - 08.2016
  • Supervised 30 locations to enforce high-quality standards of operation.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Store Director

At Home
04.2014 - 01.2015
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed new store location from ground up by hiring and training efficient team.

Regional Manager

Scrubs And Beyond
01.2010 - 03.2014
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Improved talent recruitment processes by enhancing job descriptions and streamlining interview procedures.
  • Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.

District Manager

Cracker Barrel
07.1999 - 02.2007
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Managed new District Manager orientation training process for the region.

Education

Associate of Arts - Fashion Merchandising

Bauder College
Fort Lauderdale, FL

Skills

  • Relationship building and management
  • Team Development
  • Multi-unit management
  • Interpersonal Communication
  • Business and Operations Analysis
  • Recruiting and Hiring
  • Attention to Detail
  • Team Leadership

Certification

  • Excel 2010
  • PowerPoint 2010
  • Kepner - Tregoe

Timeline

Area Manager

Bluemercury
02.2020 - 03.2024

Store Manager

Bluemercury
04.2017 - 01.2020

District Manager

Boots Retail USA
01.2015 - 08.2016

Store Director

At Home
04.2014 - 01.2015

Regional Manager

Scrubs And Beyond
01.2010 - 03.2014

District Manager

Cracker Barrel
07.1999 - 02.2007

Associate of Arts - Fashion Merchandising

Bauder College

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Tracy Crist