Tracy Currie Jr
Dallas,TX
Summary
Seasoned Program Coordinator with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Coordinator
Abounding Prosperity
Dallas, TX
02.2021 - Current
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Developed and implemented program activities according to established goals and objectives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Maintained up-to-date records related to program activities.
- Ensured timely completion of project deliverables within budget constraints.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Operations Manager
Southern Classic Daiquiri Factory
Dallas, Texas
05.2020 - 01.2022
- Managed all day-to-day operations and serve as a liaison for all professional service contracts
- Implemented and maintain policies and procedures addressing daily practice operations
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Developed and implemented operational procedures to ensure quality standards are met.
Department Manager
Ross Dress for Less
Dallas, Texas
10.2018 - 03.2019
- Monitor employee productivity and provide constructive feedback and coaching
- Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates
- Hire and train new employees
- Assign the department loads and closing duties
- Build Lines of communication to other Departments
- Assign the shift leaders for the night
Customer Tech Support
Cardtronics
Dallas, Texas
02.2018 - 10.2018
- Work incoming service tickets
- Preform system updates
- Remote into the client's system to resolve system issue's
- Locate and assign field technicians for issue's that cant be resolved over the network
- Send out department communication
- Assign escalated issue's
Customer Service Rep
United Health Group
Dallas, Texas
- Verify Client's Insurance coverage
- Confirm Insurance and License information was up to date
- Verify Status of accounts
- Communicate with other departments to resolve the customer's issue
- Exceed department goal's
- Provide feedback regarding calls of my peers
Education
Culinary Arts -
The Arts Institute of Dallas
Dallas03.2018
Medical Assistant -
Kaplan College
Dallas05-2013
Skills
- Strong financial and analytical skills
- Knowledge of organizational policies and practices
- Strong leadership skills
- Excellent organization, and planning skills
- Able to manage effectively at all levels
- 5 years of management experience
- High energy
- Self-motivated
- Analytical
- Excellent communication skills
- Problem-solving skills
- Expert proficiency with the entire Microsoft Office Suite
- Accounts Payable
- Medical Terminology
- HIPAA Compliance
- Medical office administration
- Data Entry
- Phlebotomy
- Intake control
Certification
- CMA
- CPT
Timeline
Program Coordinator
Abounding Prosperity
02.2021 - Current
Operations Manager
Southern Classic Daiquiri Factory
05.2020 - 01.2022
Department Manager
Ross Dress for Less
10.2018 - 03.2019
Customer Tech Support
Cardtronics
02.2018 - 10.2018
Customer Service Rep
United Health Group
- CMA
- CPT
Culinary Arts -
The Arts Institute of Dallas
Medical Assistant -
Kaplan College
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