Microsoft Office Suite
Tracy Darrington
Referrals Specialist
Greeley,CO
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dynamic Referral Specialist with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Referrals Specialist
Northern Colorado Pain Management
Greeley, CO
10.2012 - 09.2023
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled appointments with specialists on behalf of clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Partnered with other departments to provide top-notch service to clients.
- Notified and reminded clients of appointments.
- Assisted clients in locating resources that accepted various insurances.
- Entered patient data using EPIC to document referrals and results.
- Verified insurance benefits and eligibility for [Type] procedures before referring clients.
- Developed and implemented effective strategies to increase referral sources.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
- Assisted with completion of referral forms and verified data accuracy and completion
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Education
Associate of Arts - Publishing
Front Range Community College
Fort Collins, CO 01.2000 - 05.2008
Skills
Database Management
undefinedSoftware
Excel
Quark Express
Quick Books
Indesign
Photoshop
Timeline
Referrals Specialist
Northern Colorado Pain Management
10.2012 - 09.2023
Associate of Arts - Publishing
Front Range Community College
01.2000 - 05.2008
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