Tracy Davis
Alexandria,WV
Summary
Proven leader in kitchen management and sanitation, I significantly enhanced efficiency and food safety at Hot Dog. Leveraging skills in meal preparation and organization, I streamlined operations and fostered a team-oriented environment, boosting productivity. My dedication to continuous improvement and ability to maintain high standards in fast-paced settings stand out.
Overview
32
32
years of professional experience
Work History
Lead Cook
Hot Dog
03.2021 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Managed ordering processes for kitchen supplies and ingredients, optimizing budget allocation while maintaining consistent product quality.
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
- Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Continuously improved cooking techniques by staying current with industry trends and participating in professional development opportunities.
- Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Streamlined prep work by organizing kitchen stations effectively and training junior staff on best practices for efficient workflow.
- Supervised line cooks to monitor food safety and order accuracy.
- Taught kitchen staff safety protocols and restaurant standards.
- Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Cooked memorable dishes that brought new customers into establishment.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Evaluated food products to verify freshness and quality.
- Disciplined and dedicated to meeting high-quality standards.
- Monitored food production to verify quality and consistency.
- Coordinated with team members to prepare orders on time.
- Assisted with menu development and planning.
- Participated in food tastings and taste tests.
- Implemented food cost and waste reduction initiatives to save money.
- Set up and broke down kitchen for service.
Caregiver
Home Health
02.2013 - 02.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Maintained entire family's schedule and organized events.
Waitress
Twin Oaks
01.1992 - 02.2013
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Enhanced food presentation by skillfully arranging dishes and garnishing plates.
- Followed food safety practices and sanitation guidelines.
- Maintained high personal grooming standards and uniform presentation.
- Assisted in setting up and breaking down kitchen stations.
- Pushed, pulled and transported large loads and objects.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Shinnston High School
Shinnston, WV 05.2001 -
Skills
Kitchen Management
Food Safety
Meal Preparation
Food presentation
Kitchen Organization
Kitchen Sanitation
Timeline
Lead Cook
Hot Dog
03.2021 - Current
Caregiver
Home Health
02.2013 - 02.2021
High School Diploma -
Shinnston High School
05.2001 -
Waitress
Twin Oaks
01.1992 - 02.2013
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