Tracy Derosier
Scottsdale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Pastry Supervisor/Interim Pastry Chef
Sheraton Grand Phoenix Downtown Hotel
Phoenix, Arizona (AZ)
11.2021 - Current
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Trained kitchen workers on culinary techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Created new menu desserts such as cakes, frozen treats and pastries.
- Supervised preparation and presentation of desserts for catered events.
- Customized items for seasonal offerings, special events and personal requests.
- Developed special menu items to improve business offerings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Warehouse Employee
Master Electronics
Phoenix, AZ
09.2021 - 11.2021
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Lifted materials of varied weights on regular basis.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Barista
Starbucks
Loveland, CO
11.2018 - 05.2021
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintained highest standards of conduct and service to support company reputation.
Pastry Chef
Pelican Lakes Resort and Golf
Windsor, CO
04.2018 - 11.2018
- Trained kitchen workers on culinary techniques.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Customized items for seasonal offerings, special events and personal requests.
- Supervised preparation and presentation of desserts for catered events.
- Developed special menu items to improve business offerings.
- Maintained current knowledge of pricing, ingredients, product availability and current promotion.
- Created allergy-free breads, pastries and cakes according to individual customer requirements.
- Purchased ingredients from local farms to benefit environment and reduce costs.
- Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
Pastry Cook II
Sheraton Grand Phoenix Downtown Hotel
Phoenix, AZ
02.2014 - 09.2017
- Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
- Maintained kitchen order and cleanliness by moving stock between storage and station in addition to sanitizing surfaces.
- Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.
- Rotated and organized stock in refrigerator and freezer to minimize waste.
- Tempered chocolate to fabricate shiny, durable and delicious candies and toppings.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
Full Score Bookkeeper/Office Manager
Roadway Construction Inc.
Tacoma, WA
09.2001 - 12.2009
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained and reconciled general ledger accounts.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
Education
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ09.2015
Skills
- New menu/Recipe creations/Tasting
- Dessert preparation
- Weights/Measures
- Manager/Leadership skills
- Scheduling
- Inventory control/Waste management
- Employee development/Training
- Team player/Positive attitude
- Organizational skills
- Multi-tasking
- Oral/Written communication
- Kitchen safety
- Sanitation/Cleanliness
- Restocking inventory
- Knowledgeable in computer software
- Calm under pressure
Timeline
Pastry Supervisor/Interim Pastry Chef
Sheraton Grand Phoenix Downtown Hotel
11.2021 - Current
Warehouse Employee
Master Electronics
09.2021 - 11.2021
Barista
Starbucks
11.2018 - 05.2021
Pastry Chef
Pelican Lakes Resort and Golf
04.2018 - 11.2018
Pastry Cook II
Sheraton Grand Phoenix Downtown Hotel
02.2014 - 09.2017
Full Score Bookkeeper/Office Manager
Roadway Construction Inc.
09.2001 - 12.2009
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts - Scottsdale
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