Tracy Derosier
Scottsdale,AZ
Summary
Dedicated professional with diverse background seeking Human Resources Training Coordinator position within Marriott family. Skills in creativity, patience, and self-confidence gained from roles as Pastry Supervisor/Interim Pastry Chef. Certified in forklift operation, distribution, and package fulfillment. Strong abilities in integrity, cash handling, and inventory management as Retail Sales Agent. Experienced key holder, depositor, and new hire trainer at coffee shop. Over 8 years as office manager/full-score bookkeeper for construction company, showcasing strong office management skills.
Overview
11
11
years of professional experience
Work History
Pastry Supervisor/Interim Pastry Chef
Sheraton Grand Phoenix Downtown Hotel
11.2021 - Current
- Trained kitchen workers on culinary techniques and safety measure.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Supervised preparation and presentation of desserts for catered events.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reduced operational costs through effective resource management and waste reduction initiatives.
- Collaborated with culinary team members to create cohesive menus that met client expectations for special events.
- Mentored junior pastry staff, providing guidance on technique and fostering a collaborative team environment.
- Oversaw staff scheduling, balancing workload while controlling labor costs effectively.
- Elevated the overall guest dining experience by consistently delivering top-notch quality products while adhering to tight deadlines.
Warehouse Employee
Master Electronics
09.2021 - 11.2021
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Lifted materials of varied weights on regular basis.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Budtender
Solace Meds
01.2019 - 05.2021
- Handled large volume of cash with high accuracy and security each day.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed high volume of cash with 100% accuracy rate.
Barista
Starbucks
11.2018 - 05.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained highest standards of conduct and service to support company reputation.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Pastry Chef
Pelican Lakes Resort and Golf
04.2018 - 11.2018
- Trained kitchen workers on culinary techniques.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Customized items for seasonal offerings, special events and personal requests.
- Supervised preparation and presentation of desserts for catered events.
- Developed special menu items to improve business offerings.
- Maintained current knowledge of pricing, ingredients, product availability and current promotion.
- Created allergy-free breads, pastries and cakes according to individual customer requirements.
- Purchased ingredients from local farms to benefit environment and reduce costs.
- Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
Pastry Cook II
Sheraton Grand Phoenix Downtown Hotel
02.2014 - 09.2017
- Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
- Maintained kitchen order and cleanliness by moving stock between storage and station in addition to sanitizing surfaces.
- Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.
- Rotated and organized stock in refrigerator and freezer to minimize waste.
- Tempered chocolate to fabricate shiny, durable and delicious candies and toppings.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
Education
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ09.2015
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ09.2015
Skills
- Leadership capabilities
- Inventory control/Waste management
- Staff development
- Collaborative team member
- Proficient in organization techniques
- Skilled in utilizing computer software
- Maintains focus during challenging circumstances
- Supervisory experience
- Developing recipes
- Problem-solving
- Strong attention to detail
- Multitasking
- Trustworthy execution
- Excellent communication
- Responsive to new challenges
Accomplishments
- Completed my 5th successful menu change
- Supervise/ Mentor a team of 5 associates.
- Collaborated with team in the development of new recipes.
- Use of Microsoft Word & Excel to enter recipes and cooking methods for staff recipe book.
- Earned Employee of the Month and Nominated for Employee of the Year 2024.
- Won 1st Place in round 1 of Master of the Craft - Pastries 2025
- Employee of the Month for April 2025
Way Forward
Way Forward are classes that help develop my personnel & professional goals to reach the next level in my career.
Timeline
Pastry Supervisor/Interim Pastry Chef
Sheraton Grand Phoenix Downtown Hotel
11.2021 - Current
Warehouse Employee
Master Electronics
09.2021 - 11.2021
Budtender
Solace Meds
01.2019 - 05.2021
Barista
Starbucks
11.2018 - 05.2021
Pastry Chef
Pelican Lakes Resort and Golf
04.2018 - 11.2018
Pastry Cook II
Sheraton Grand Phoenix Downtown Hotel
02.2014 - 09.2017
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts - Scottsdale
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts - Scottsdale
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