Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRACY DICKENS

Evansville,IN

Summary

Detail-oriented Project Specialist with strong documentation management and team collaboration skills. Proven ability to enhance operations and service delivery through effective communication and problem-solving.

Overview

16
16
years of professional experience

Work History

BNSF Project Specialist

PTI Transportation
01.2021 - Current
  • Developed project timelines and ensured adherence to deadlines across multiple transportation initiatives.
  • Collaborated with cross-functional teams to streamline operations and enhance service delivery.
  • Analyzed project performance data to identify areas for improvement and optimize efficiency.
  • Coordinated stakeholder communications to facilitate project updates and align objectives.
  • Implemented process improvements that reduced operational bottlenecks and enhanced workflow efficiency.
  • Managed documentation processes to maintain compliance with industry regulations and standards.
  • Trained junior staff on project management tools and best practices, fostering team development.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.

CNA

Newburgh Health Care
03.2010 - 09.2020
  • Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
  • Assisted nursing staff with patient assessments and documentation, maintaining accurate health records.
  • Monitored vital signs and reported changes to healthcare team, contributing to timely interventions.
  • Educated patients on health management and self-care techniques, improving overall wellness awareness.
  • Trained new staff on best practices in patient care, promoting consistency in service delivery.

Education

High School Diploma -

Tecumseh High School
Lynnville, IN
06-1989

Skills

  • Documentation management
  • Work Planning and Prioritization
  • Relationship building
  • Detail-oriented
  • Documentation and reporting
  • Customer relationship management
  • Team collaboration
  • Phone and email etiquette
  • Staff management
  • Team leadership
  • Teamwork
  • Customer service
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Organizational skills
  • Effective communication

Timeline

BNSF Project Specialist

PTI Transportation
01.2021 - Current

CNA

Newburgh Health Care
03.2010 - 09.2020

High School Diploma -

Tecumseh High School