Tracy Dillon
Lebanon,IN
Summary
Seasoned Executive Administrative Assistant with a proven track record at Indiana Department of Child Services, adept in master calendar management and exceptional customer service. Spearheaded office operations, enhancing staff coordination and event planning. Demonstrated expertise in travel arrangements and expense reporting, significantly improving organizational efficiency.
Overview
18
18
years of professional experience
Work History
Executive Administrative Assistant
Indiana Department of Child Services
Indianapolis, Indiana
08.2023 - Current
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed external contacts and kept track of periodic communication needed for priority actions.
Administrative Assistant
IU HEALTH FRANKFORT HOSPITAL TX TEAM
Frankfort, Indiana
08.2022 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Executed record filing system to improve document organization and management.
- Schedule patients for Physical, Occupational and Speech Therapy.
- Direct communication between therapist and physicians to maintain best patient care.
- Streamline communication between authorization team, patients and therapist.
- Monitored 8 therapist weekly work schedules.
Office Manager
Millbrook Family Chiropractic
Millbrook, AL
02.2007 - 03.2021
- Created and reviewed schedules, maintaining staffing levels to meet patient needs.
- Supervised administrative staff, driving front office operations and continuous workforce.
- Completed new patient registration including intake forms, consents, insurance verification and referrals.
- Provided assistance with patient treatment as directed and assisted with treatment preparation and clean up.
- Assisted with completion of all daily, weekly and monthly financial reports.
- Maintained computer and physical filing systems
Education
High-school -
Frankfort Senior High School
Frankfort, IN05.1995
Skills
- Master calendar management
- Travel coordination
- Office management
- Expense reporting
- Customer service
- Event coordination
References
References available upon request.
Timeline
Executive Administrative Assistant
Indiana Department of Child Services
08.2023 - Current
Administrative Assistant
IU HEALTH FRANKFORT HOSPITAL TX TEAM
08.2022 - 08.2023
Office Manager
Millbrook Family Chiropractic
02.2007 - 03.2021
High-school -
Frankfort Senior High School
Similar Profiles
LASHAWN TINKERLASHAWN TINKER
Adult learning specialist at Indiana Department of Child Services, IndianaAdult learning specialist at Indiana Department of Child Services, Indiana
Benjamin GordonBenjamin Gordon
Family Case Manager at Indiana Department of Child ServicesFamily Case Manager at Indiana Department of Child Services
Isaac AgyemangIsaac Agyemang
Family Case Manager at Indiana Department of Child ServicesFamily Case Manager at Indiana Department of Child Services
Diana RangelDiana Rangel
Family Case Manager at Indiana Department of Child ServicesFamily Case Manager at Indiana Department of Child Services
TERESA BYRDTERESA BYRD
Registered Nurse, Occupational Health at IU Health Employer SolutionsRegistered Nurse, Occupational Health at IU Health Employer Solutions