Tracy Domyanich
Niles,Ohio
Summary
Detail-oriented professional with a strong work ethic and quick learning ability. Expertise in project coordination with minimal supervision. Demonstrated success in relationship building, effective communication, and optimizing manufacturing processes and computer systems.
Overview
8
8
years of professional experience
Work History
Sales Specialist
Home Depot
01.2022 - 07.2025
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Increased sales revenue by developing and implementing strategic sales plans.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Production Assistant
Color 3 Embroidery
10.2017 - 2021
- Set up and operated production equipment following good manufacturing practices and standard procedures.
- Planned workflow to meet production requirements efficiently.
- Monitored production processes, adjusting equipment for quality and productivity.
- Inspected finished products to ensure compliance with quality standards and customer specifications.
- Loaded and unloaded items from machines to maintain operational flow.
- Maintained clean and organized work areas to promote safety.
- Collaborated with managers to implement company policies and objectives.
- Changed equipment setups for new product lines, ensuring smooth transitions.
Education
High School Diploma - undefined
Chardon
Chardon, Ohio06.1997
Certificate - Cosmetology
Auburn Career Center
Painesville, Ohio06.1997
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales expertise
- Pipeline management
- Sales training
- Performance tracking
- Sales process optimization
- Objection handling
- Inventory maintenance
- Inquiry handling
- Closing techniques
- Influencing skills
- Technical support
- Consultative selling
- Complaint resolution
- Needs assessment
- Product and service knowledge
- Interpersonal communication skills
- Customer service
- Complex Problem-solving
- Customer retention
- CRM proficiency
- Lead generation
- Performance improvement
Timeline
Sales Specialist
Home Depot
01.2022 - 07.2025
Production Assistant
Color 3 Embroidery
10.2017 - 2021
High School Diploma - undefined
Chardon
Certificate - Cosmetology
Auburn Career Center
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