Tracy Dorreme
Oakland Park,Florida
Summary
Dynamic and dedicated professional seeking a Patient Access position within a hospital environment, leveraging extensive experience in administration, customer service, and security management to ensure seamless patient care and operational efficiency.
Overview
19
19
years of professional experience
Work History
Senior Security Officer II & Administrative Assistant
Harrah’s of Pompano Beach Casino
07.2008 - Current
- Successfully managed administrative duties, including file management, training coordination, and departmental oversight
- Acted as the primary responder to medical emergencies, ensuring prompt and effective intervention
- Prepared comprehensive reports on incidents and activities, maintaining meticulous documentation
- Demonstrated exceptional leadership by delegating responsibilities to a team of over 15 officers per shift, optimizing operational effectiveness.
Security Officer
American Guard
10.2006 - 04.2007
- Conducted routine patrols to ensure the safety and security of residents and visitors
- Provided attentive customer service by efficiently checking in patrons and visitors.
Assistant Attendant for Disabled
Superior Aircraft Services
02.2005 - 05.2006
- Offered personalized assistance to disabled customers, including wheelchair support and attentive care
- Delivered superior customer service by addressing clients' medical needs and ensuring a comfortable experience.
Education
Associate of Science Degree in Allied Health- Medical Office Administration -
City College Fort Lauderdale
Fort Lauderdale, FL06.2012
Associate of Science Degree in Allied Health- Medical Assisting -
City College Fort Lauderdale
Fort Lauderdale, FL12.2011
Skills
- Advanced BLS / CPR certification
- Proficient in medical software, including Medisoft
- Comprehensive knowledge of medical terminology and front office procedures
- Skilled in phlebotomy, vital sign assessment, and pharmacology
- Expertise in patient check-in/out and appointment scheduling/rescheduling
- Exceptional proficiency in data entry and customer service excellence
Training
Inspirational Youth Rehabilitation Center, Davie, FL, 10/2011, Conducted vital sign assessments, urinalysis procedures, and drug testing, Managed medical chart filing and assisted therapists with patient paperwork
Languages
English
Native or Bilingual
Creole
Native or Bilingual
Timeline
Senior Security Officer II & Administrative Assistant
Harrah’s of Pompano Beach Casino
07.2008 - Current
Security Officer
American Guard
10.2006 - 04.2007
Assistant Attendant for Disabled
Superior Aircraft Services
02.2005 - 05.2006
Associate of Science Degree in Allied Health- Medical Office Administration -
City College Fort Lauderdale
Associate of Science Degree in Allied Health- Medical Assisting -
City College Fort Lauderdale
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