Tracy Douglas

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

. sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Completed payroll for employees and maintained detailed records of procedures.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
• Reconciled and corrected issues with financial records.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Posted daily receipts and payments in accordance with corporate protocols.
• Supported year-end closing procedures by preparing adjusting journal entries as needed.
• Established QuickBooks accounting system to reflect accurate financial records.
• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
• Implemented a more efficient filing system for financial documents, improving accessibility and organization.
• Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
• Provided support during audits by supplying requested documentation promptly and accurately.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
• Completed tax forms in compliance with legal regulations.
• Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
• Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
• Generated detailed financial reports for management review, facilitating informed decisionmaking.
• Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
• Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
• Facilitated smoother audits by maintaining organized financial records and documentation.
• Maintained compliance with tax laws, ensuring timely filing of all required documents.
• Facilitated better cash management, closely monitored cash flow statements.
• Enhanced budget tracking with detailed expense categorization.
• Improved financial accuracy by meticulously recording all transactions in accounting software.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.