TRACY DOVE
Leander,United States
Summary
Accomplished Regional Facilities Manager with Lantower Residential, expertly overseeing projects across nine properties. Demonstrated proficiency in project management and employee training, ensuring timely completion of capital projects. Successfully improved property inspections, enhancing resident satisfaction by 20%. Skilled in contract negotiation and construction oversight, driving operational excellence and strategic growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Facilities Manager
Lantower Residential
Dallas, United States
06.2022 - Current
- Supervise and coordinate projects over 9 properties in Central Texas and North Carolina.
- Perform Quarterly and Monthly inspections of properties including all exterior, make readies, amenities, and curb appeal.
- Perform training to maintenance team members quarterly and proctor for EPA 608 exam.
- Schedule and supervise completion of property PM throughout the year.
- Gather bids and schedule small capital projects for properties. Coordinate with vendors/ contractors to ensure projects are completed in a timely manner.
- Daily monitoring of service requests, make ready completions, and all KPI’s for properties to ensure quality of life for residents.
- Assist Community Managers and Service Managers with any needs for the property.
REGIONAL MAINTENANCE DIRECTOR
CREA Management/ The Guild
, Tx
10.2019 - 06.2022
- Assisted in coordination between construction and developers to ensure apartments were ready on a timely matter and finished to high standards expected.
- In charge of multi-million dollar rehabs on 2 separate properties.
- Performed due diligence for both seller and buyer on multiple properties.
- Tasked with preparing monthly draws for new properties and ones that are under rehab.
- Gather bids for capital projects yearly and coordinate with vendors/contractors to ensure those projects are completed in a timely manner.
- Perform property inspections to ensure cleanliness and upkeep on entire property including PM schedules and required logs of maintenance performed.
- Train new personnel on company policies, efficient maintenance techniques, safety and computer programs.
MAINTENANCE SUPERVISOR
CREA Management
Austin, Texas
04.2019 - 10.2019
- Supervised maintenance on brand new property build from time of accepting first units until sale of property.
- Performed all fields of maintenance on residential property.
- Worked with construction on quality control of units, hallways, and entire building.
- Punched and signed off on 100% of units.
- Contacted and scheduled warranty work for any deficiencies in apartments to include HVAC, plumbing, electrical, and appliances.
- Performed due diligence for our developer.
MAINTENANCE SUPERVISOR
Northland Investments
Austin, Texas
08.2008 - 04.2019
- Responsible for supervising four maintenance techs on a 486 unit property that was built in 1983.
- Performed all aspects of property maintenance while training maintenance technicians on this property and others how to efficiently repair any HVAC, plumbing, electrical, and appliance problems.
- Traveled to other properties to assist with service requests and special projects.
- Performed due diligence on multiple properties for both buyer and seller.
- Gathered bids for capital projects and worked with vendor/ contractors to ensure quality and completion of those projects.
MAINTENANCE SUPERVISOR
Equity Residential
Austin, Texas
01.2000 - 08.2008
- Supervised two maintenance technicians on 300 unit property.
- Responsible for completing all service requests and make-ready units in a timely manner.
- Trained technicians on efficient procedures for all aspects of property maintenance.
- Maintained weekly reports for management and responsible for purchase orders for all inventory purchased.
- Assisted Regional maintenance Directors with capital projects on the property.
Education
HIGH SCHOOL DIPLOMA - GENERAL STUDIES
Pflugerville High School
Pflugerville, Texas05.1989
Skills
- Project management
- Budgeting and financial oversight
- Facilities management
- Capital project supervision
- Property inspection
- Employee training
- Construction oversight
- Contract negotiation
- Proctor for EPA 608 through ESCO Institute
Certification
EPA Certification Type I, II
Timeline
Regional Facilities Manager
Lantower Residential
06.2022 - Current
REGIONAL MAINTENANCE DIRECTOR
CREA Management/ The Guild
10.2019 - 06.2022
MAINTENANCE SUPERVISOR
CREA Management
04.2019 - 10.2019
MAINTENANCE SUPERVISOR
Northland Investments
08.2008 - 04.2019
MAINTENANCE SUPERVISOR
Equity Residential
01.2000 - 08.2008
HIGH SCHOOL DIPLOMA - GENERAL STUDIES
Pflugerville High School