Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Tracy Dowd

Tracy Dowd

Sparks,NV

Summary

Seasoned leader with a track record of fostering high-performing teams and enhancing collaboration at Purple Door Preschool. Expert in negotiation and verbal communication, adept at driving continuous improvement and achieving significant cost savings. Cultivates strong relationships, ensuring client satisfaction and compliance with regulatory standards.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Director

Purple Door Preschool
06.2016 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Owner

Wild Things Childcare
Sparks, NV
04.2009 - 06.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Claims Adjuster

Capital Insurance Group
Reno, NV
01.2004 - 01.2008
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.

Education

General Education -

Reed High School
Sparks, NV

Skills

  • Verbal and written communication
  • Strategies and goals
  • Negotiation
  • Rules and regulations

Certification

CDA

Timeline

Director

Purple Door Preschool
06.2016 - Current

Owner

Wild Things Childcare
04.2009 - 06.2016

Claims Adjuster

Capital Insurance Group
01.2004 - 01.2008

General Education -

Reed High School

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Tracy Dowd