Tracy Dubreuil
Administrative Assistant
Concord,NH
Summary
Proven Administrative Assistant with a track record of enhancing office efficiency and improving document organization for Community Action Program Belknap-Merrimack. Excels in customer service and data entry, achieving streamlined operations. Demonstrates exceptional time management and Microsoft Word proficiency, contributing to effective administrative support and fostering professional relationships.
Overview
7
7
years of professional experience
Work History
Administrative Assistant- Affordable Housing
Community Action Program Belknap-Merrimack
11.2022 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Assistant-Administration
Community Action Program Belknap-Merrimack
11.2019 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Program Assistant- Homelessness Prevention
Community Action Program Belknap-Merrimack
09.2017 - 11.2019
- Assisted with planning and coordinating day-to-day and special program activities.
- Created and updated records and files to maintain document compliance.
- Compiled data from various sources to provide comprehensive reports for senior management decision making.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of homelessness prevention programs and associated activities.
Education
Associate of Science - Early Childhood Education
NHTI - Concord's Community College
Concord, NH1994
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- File Organization
Quote
"The future belongs to those who believe in the BEAUTY of their DREAMS."
Elanor Roosevelt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant- Affordable Housing
Community Action Program Belknap-Merrimack
11.2022 - 05.2024
Administrative Assistant-Administration
Community Action Program Belknap-Merrimack
11.2019 - 11.2022
Program Assistant- Homelessness Prevention
Community Action Program Belknap-Merrimack
09.2017 - 11.2019
Associate of Science - Early Childhood Education
NHTI - Concord's Community College
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