Tracy Duckery
Social Work
Philadelphia,PA
Summary
Proven leader in the social work field, adept at case management and client advocacy, with a track record of enhancing client well-being and improving placement stability by over 30% at Elwyn Inc. Skilled in fostering multidisciplinary team collaboration and excelling under pressure, I leverage compassionate approaches and analytical thinking to achieve significant outcomes in child welfare.
Overview
30
30
years of professional experience
Work History
Social Worker II
City Of Philadelphia Department Of Human Services
04.2007 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
Foster Care Social Worker
Elwyn Inc
10.2002 - 04.2007
- Provided transportation for children and parents to and from visits and court.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
- Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
- Increased placement stability by closely monitoring foster home environments and addressing any concerns promptly.
- Developed positive relationships with foster families by offering ongoing guidance, training, and resources.
- Collaborated with other service providers to develop a comprehensive network of resources, promoting well-rounded support for children in care.
- Advocated for the best interests of children during court hearings, contributing to favorable outcomes in custody disputes.
- Implemented evidence-based interventions focused on strengthening attachment bonds between foster youth and caregivers.
Director of Adult Residential Service
Mental Health Association of Southeastern PA
06.1996 - 01.2002
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Mental Health Case Manager
Resources for Human Development, RHD
10.1994 - 01.1996
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could impact a client''s mental wellbeing negatively.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
- Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
- Educated families about mental health conditions, helping them understand their loved one''s needs and supporting them throughout the treatment process.
- Improved client outcomes by conducting comprehensive assessments and developing tailored treatment plans.
- Maintained open lines of communication with other healthcare professionals involved in a client''s care plan, ensuring a comprehensive and holistic approach to treatment.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
Education
Master of Arts - Counseling Psychology
Springfield College
Springfield, MA05.2008
Skills
- Compassionate
- Case Management
- Client Advocacy
- Conflict Resolution
- Multidisciplinary team collaboration
- Efficient under pressure
- Analytical Thinking
- Risk Assessment
- Case Documentation
- Assessment skills
- Child Welfare Expertise
Timeline
Social Worker II
City Of Philadelphia Department Of Human Services
04.2007 - Current
Foster Care Social Worker
Elwyn Inc
10.2002 - 04.2007
Director of Adult Residential Service
Mental Health Association of Southeastern PA
06.1996 - 01.2002
Mental Health Case Manager
Resources for Human Development, RHD
10.1994 - 01.1996
Master of Arts - Counseling Psychology
Springfield College
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