Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Dunaway

Sneads,FL

Summary

Dynamic and results-driven professional with extensive experience at Liv Vacations, excelling in staff management and inventory control. Achieved significant employee retention through effective training and recognition programs, while optimizing resource utilization and maintaining high sanitation standards. Proven ability to enhance guest service and operational efficiency in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Director of Housekeeping

Liv Vacations
03.2021 - 08.2025
  • Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
  • Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.
  • Established effective quality control measures, consistently monitoring performance metrics to identify areas requiring improvement or adjustment.
  • Managed budget allocation for the housekeeping department, optimizing resource utilization while maintaining high-quality services.
  • Implemented staff recognition programs to boost morale and acknowledge exceptional performance, contributing to a motivated and engaged workforce.
  • Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Increased employee performance through effective supervision and training.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports, and other business documentation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Maintenance Technician

Liv Vacations
03.2020 - 03.2021
  • Preventive maintenance, and safety.
  • Achieved improved properties by establishing a preventive maintenance program and overseeing repair schedules.
  • Worked alongside department managers to align maintenance activities with production schedules, minimizing disruptions.
  • Optimized coordination of maintenance efforts to enhance operational continuity.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety protocols to minimize workplace accidents.
  • Installed new locks, door handles, and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.

Education

Sneads High School
Sneads, FL
05.1987

Skills

  • Guest service
  • Health and safety
  • Sanitation protocols
  • Staff management
  • Task delegation
  • Scheduling
  • Waste management
  • Supplies inventory
  • Staff meetings
  • Housekeeping standards
  • Laundry operations
  • Cleaning practices
  • Training and mentoring
  • Inventory control
  • Multitasking
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Customer relations
  • Professional and courteous

Timeline

Director of Housekeeping

Liv Vacations
03.2021 - 08.2025

Maintenance Technician

Liv Vacations
03.2020 - 03.2021

Sneads High School

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Tracy Dunaway