Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
Professional Licenses
Timeline
Generic

Tracy E. Toomey

Arlington,VA

Summary

Dynamic business development professional with a proven track record excelling in client relationship management and lead generation. Consistently delivers exceptional customer service, resulting in high retention rates and repeat business. Seeking a challenging role where I can leverage my experience to drive revenue growth and enhance investor satisfaction.

Overview

23
23
years of professional experience

Work History

Insurance Agent

American Income Life
12.2022 - Current
  • Conducts in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Negotiates contracts between insurers and insured parties to obtain favorable terms for both sides.
  • Prepares documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Assess customer risk levels and recommend appropriate coverage options.

Mid Atlantic Business Development Manager

Homeriver Group
Vienna, VA
01.2016 - 11.2022
  • Company Overview: Provides a platform offering world-class property management services to investors in the single-family and multi-family rental markets.
  • Sources and on-boards new property management accounts, essentially the face of the company closing an average of 20 new property management units per month.
  • Establish, and actively manage, a pipeline of potential clients through a wide variety of marketing activities including networking, trade organizations, social media, mailers, email campaigns, and blogging.
  • Builds good relationships and takes pride in helping provide well-managed investment properties for our investors while maximizing profits.
  • Identifies and procures new business, proactively communicates, and assists with meeting prep, tracking of leads & deals in progress through leasing reports and sourcing opportunities across all lines of services through rigorous prospecting resulting in direct revenues.
  • Work with investors to source and purchase properties to convert to operating rental units.

Vice President

Braddock Commercial Real Estate Services
Alexandria, VA
01.2013 - 12.2016
  • Represented the interest of Tenant's acquisition of office space combining streetwise savvy with creative problem-solving abilities and deal making skills.
  • Focused on providing services to help tenants align their real estate requirements with strategic objectives.
  • Maintain awareness of local markets and competitive property set. Engage with real estate peers outside of the company.
  • Built market position by creating and maintaining relationships with clients by formulating extensive marketing and financial plans.
  • Canvassed metro area to find and develop and qualify potential clients through cold calling and prospecting.

Director of Leasing

Douglas Emmett Inc.
Santa Monica, CA
01.2009 - 12.2013
  • Company Overview: In-house leasing representative for one of the largest Real Estate Investment Trusts in the U.S.
  • Oversaw a portfolio of 12 commercial properties totaling more than 1.5 million square feet for preeminent class A office property.
  • Conduct daily inspections of property common areas and grounds; Arranged regular tenant space visits to ensure a high level of maintenance.
  • Provide monthly forecasting reports of potential leasing, and area of proposed tenant-based renewals and opportunity development with prospecting activities.
  • Customer service focused at all times with the ability to remain flexible and calm in high pressure and continually changing situations.
  • Develops detailed recommendations for vacant suites accelerating occupancy to quickly release.
  • In-house leasing representative for one of the largest Real Estate Investment Trusts in the U.S.

Director of Leasing

PS Business Parks
Fairfax, VA
01.2006 - 12.2009
  • Responsible for overseeing three commercial real estate portfolios in northern Virginia consisting of twenty-two properties totaling 1 million square feet.
  • Execute the leasing and marketing strategy from start to finish, generating initial prospect interest through qualification, lease negotiation and document execution.
  • Manage tenant maintenance requests via Building Engineers work order system; ensure requests are acknowledged and completed in a timely manner; Coordinate outside vendors and building staff, as necessary.

Associate

CB Richard Ellis
Washington, DC
01.2002 - 12.2006
  • Specialized in tenant representation focusing on associations and nonprofit related industries.
  • Provide a varying degree of commercial real estate services such as the due diligence process, research, analyzing relocation alternatives, acquisition and disposition of space and overseeing the production of all marketing materials.
  • Managed the American Diabetes Association's 120 nationwide locations along with abstracting all new and existing leases.

Education

Bachelors - Communications

University of Maryland
College Park, MD

Skills

  • Client relationship management
  • Financial planning
  • Market analysis
  • Sales presentations
  • Lead generation
  • Contract negotiation
  • Customer service
  • Networking skills

Affiliations

  • Member, CREW Commercial Real Estate Women
  • Member at various DMV County Chamber

Volunteer Experience

Wounded Warriors Project, Volunteer

Professional Licenses

  • Virginia Health and Life and Health Insurance License
  • Salesperson's real estate licensed in DC & VA

Timeline

Insurance Agent

American Income Life
12.2022 - Current

Mid Atlantic Business Development Manager

Homeriver Group
01.2016 - 11.2022

Vice President

Braddock Commercial Real Estate Services
01.2013 - 12.2016

Director of Leasing

Douglas Emmett Inc.
01.2009 - 12.2013

Director of Leasing

PS Business Parks
01.2006 - 12.2009

Associate

CB Richard Ellis
01.2002 - 12.2006

Bachelors - Communications

University of Maryland

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