Summary
Overview
Work History
Education
Skills
Timeline
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TRACY FALCONE

St Petersburg,Florida

Summary

Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.

Overview

29
29
years of professional experience

Work History

Interior Designer

FALCONE INTERIORS
01.2016 - Current
  • Planned projects based on owners desires, budgets and requirements
  • Selected finishes, colors and products to complete residential and commercial projects
  • Staged for local Real Estate companies
  • Used design applications to prepare and illustrate final plans

Server / Bartender

ZAPERINIS BAR and GRILL
01.2018 - 03.2023
  • Followed safety, sanitization and food handling guidelines
  • Trained new servers in company policies, guest service standards and best practices
  • Communicated professionally with customers, colleagues and supervisors
  • Kept food service and preparation areas clean and neat
  • Entered orders into computer system to coordinate with kitchen staff
  • Listened to guest needs and responded promptly for personalized service

Sales Agent / Outside Sales / Inside Call Sales

FIRST COAST MARKETING
01.2014 - 01.2020
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Bartender / Supervisor

CLIFFS BAR AND GRILL
01.2006 - 01.2013
  • Recommended current products and limited promotions to upsell beverage orders
  • Cleaned, organized and replenished supplies to maintain bar appearance
  • Exceeded customer service expectations to earn positive feedback
  • Created specialty cocktails following complex recipes
  • Balanced efficiency with exceptional service to manage guests in high-volume environment
  • Operated POS systems and managed bar tabs to track revenue
  • Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
  • Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests

Sales Manager

Arlington Toyota
01.1996 - 01.2006
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Education

Real Estate Licence - Real Estate

Three Rivers Community Collage
Norwich, Ct
02.2019

Skills

  • Excellent people skills
  • Client relations
  • Sales strategies
  • Cold calling

Timeline

Server / Bartender

ZAPERINIS BAR and GRILL
01.2018 - 03.2023

Interior Designer

FALCONE INTERIORS
01.2016 - Current

Sales Agent / Outside Sales / Inside Call Sales

FIRST COAST MARKETING
01.2014 - 01.2020

Bartender / Supervisor

CLIFFS BAR AND GRILL
01.2006 - 01.2013

Sales Manager

Arlington Toyota
01.1996 - 01.2006

Real Estate Licence - Real Estate

Three Rivers Community Collage

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