TRACY FOSS
Plymouth
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Supplier Quality Technologist
Sargento
08.2023 - Current
- Collect and evaluate supplier documentation to onboard as a new supplier or new ingredient.
- Perform Food Safety and Quality Audits, First Production Run Audits and CoPack Finished Good Audits.
- Work with suppliers directly to create corrective action plans to address process failures.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Food Safety & Quality Improvement Coordinator
Masters Gallery Foods
01.2021 - 08.2023
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Transitioned the MSS from ERP to Redzone
- Developed and led 2023 Annual GMP
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Established a culture of continuous improvement, fostering proactive problem-solving among team members.
- Served as an internal consultant on matters related to quality assurance, providing valuable guidance for other departments seeking excellence in their operations.
Manager Cheese Counter and Dairy Heritage Center
Redevelopment Authority for the City of Plymouth
01.2018 - 01.2021
- Transitioned business from brick and mortar to include enhanced digital presence, implemented digital inventory management and sales channels
- Manage marketing, advertising, social media and outreach to community organizations
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Research Analyst and Media Planner
Spectrum Reach
01.2014 - 01.2018
- Increased client satisfaction by providing customized research solutions tailored to their unique business needs.
- Interpreted data and made recommendations from findings.
- Analyzed statistical data using both modern and traditional methods.
- Wrote engaging and successful marketing, advertising, and website copy.
Market Analyst, Retail Channel
KOHLER COMPANY
01.2011 - 01.2014
- Supported and executed product marketing and merchandising initiatives within the retail channel, including point-of-purchase signage, displays, promotional launch kits, and training collateral
- Collaborated with cross-functional teams to implement successful product launches and campaigns within Sterling Brand shower doors.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Organizational / Leadership Development
Kohler Learning Academy
01.2011 - 01.2014
- Maintained and updated corporate online resources.
- Partnered with HR to develop online toolkit for enhanced web-based and classroom training operatives
- Assisted leadership teams with building shared beliefs and attitudes across organizational structures.
- Facilitated virtual, in-person and blended learning sessions.
- Built and maintained professional relationships with vendors and suppliers.
Marketing Consultant
MIDWEST COMMUNICATIONS
01.2007 - 01.2011
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Tracked key performance indicators to measure success of campaigns.
- Achieved client vision and marketing objectives by collaborating with various departments.
Claims Adjuster
Acuity (Formerly Heritage) and SECURA Insurance
01.1998 - 01.2007
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Verified insurance claims and determined fair amount for settlement.
- Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Education
BS - Food Safety & Quality
Lakeland University
Plymouth, WI12.2021
MS - Business Management & Organizational Development
Silver Lake College
Manitowoc, WI12.2003
BA - Communications
University of Wisconsin Green Bay
Green Bay, WI12.1997
Skills
- SAP
- CMX
- Optiva
- Microsoft Office
- ERP
Websites
Accomplishments
- Collaborated with cross functional team including Engineering, R&D, Supply Quality and Packaging in the development and launch of Sargento Shareables.
Scholarships and Awards
- Masters Gallery Food Safety Scholarship, 06/20
- Food Safety Manager, 12/21
Certification
Auditing Principles Certified
BRC Certified v9
Qualified Individual FSMA IA - Vulnerability Assessment
HACCP Certified
Personal Leadership Transformation 2023
Timeline
Supplier Quality Technologist
Sargento
08.2023 - Current
Food Safety & Quality Improvement Coordinator
Masters Gallery Foods
01.2021 - 08.2023
Manager Cheese Counter and Dairy Heritage Center
Redevelopment Authority for the City of Plymouth
01.2018 - 01.2021
Research Analyst and Media Planner
Spectrum Reach
01.2014 - 01.2018
Market Analyst, Retail Channel
KOHLER COMPANY
01.2011 - 01.2014
Organizational / Leadership Development
Kohler Learning Academy
01.2011 - 01.2014
Marketing Consultant
MIDWEST COMMUNICATIONS
01.2007 - 01.2011
Claims Adjuster
Acuity (Formerly Heritage) and SECURA Insurance
01.1998 - 01.2007
MS - Business Management & Organizational Development
Silver Lake College
BA - Communications
University of Wisconsin Green Bay
BS - Food Safety & Quality
Lakeland University
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