Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Tracy Fournier

Barryton,MI
Tracy Fournier

Summary

Results-oriented courtesy clerk with strong customer service skills and a track record of reducing wait times through efficient bagging techniques. Demonstrated ability to maintain store cleanliness and organization while providing excellent customer assistance. Skilled in customer service, team work, and time management. Experienced pet sitter with a passion for providing loving care and companionship to animals. Excellent communication skills and ability to follow instructions to ensure the well-being of pets. Personal trainer with expertise in developing customized fitness plans and motivating clients to achieve their goals. Proficient in demonstrating exercises, tracking progress, and educating clients on nutrition and healthy lifestyle habits.

Successfully managed a residential and commercial cleaning service by providing excellent consistent services as requested by clients.

Overview

11
years of professional experience
1
Certification

Work History

Fates

Bakery Clerk
12.2024 - Current

Job overview

  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Inspected goods to establish accurate pricing and labeling.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
  • Enhanced store atmosphere with meticulous organization and cleanliness of bakery section, contributing to welcoming environment for customers.
  • Conducted regular quality checks, maintaining high standards and minimizing customer complaints.
  • Ensured freshness and quality of baked goods on display, leading to consistent customer compliments on product excellence.
  • Managed inventory, reducing waste by closely monitoring sell-by dates and customer demand.
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Grand River Barbershop and Lisa Glines
Riverview, MI

Commercial and Residential Cleaner
01.2014 - 10.2024

Job overview

  • Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
  • Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
  • Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
  • Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
  • Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
  • Managed inventory of cleaning supplies, ensuring adequate stock for all assigned tasks without overspending on materials.
  • Ensured consistently sanitized living and working environments.
  • Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
  • Improved the appearance of residential properties, leading to increased property value and marketability.
  • Safeguarded client confidentiality while maintaining access to their private residences or commercial spaces.
  • Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
  • Assisted clients in preparing homes for special events or guests through comprehensive cleaning services tailored to their needs.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Maintained clean, neat, and professional entrances.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Operated buffers and burnishers to clean and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained floor cleaning and waxing equipment.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Kroger
Dearborn Heights, Michigan

COURTESY CLERK
08.2024 - 10.2024

Job overview

  • Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed
  • Kept store front end clean and organized
  • Collected carts from the parking lot and store entrances
  • Cleaned spills and disposed of waste to maintain store tidiness
  • Demonstrated strong customer service skills by helping customers locate items in store
  • Cleaned and mopped store restrooms and stalls
  • Answered customer questions and directed patrons to appropriate store locations according to needs
  • Reduced customer wait times by utilizing swift bagging techniques
  • Gathered returned and unwanted items from patrons and customer service stations for reshelving
  • Greeted and thanked customers upon store entry and exit
  • Loaded customer vehicles with groceries and carried out large items
  • Retrieved carts for customers from parking lots and storage areas
  • Worked collaboratively with team members to complete assigned tasks promptly
  • Organized and replenished checkout stands with appropriate supplies and products

Critter Sitter
Allen Park, MI

PET SITTER
12.2013 - 10.2024

Job overview

  • Demonstrated ability to provide loving care and companionship to animals while their owners are away
  • Sent photographs and texts to update pet owners on pets' well-being
  • Played, interacted and cuddled with pets to reassure and relieve anxiety
  • Exercised and engaged pets in activities with appropriate toys
  • Followed feeding instructions and schedules to provide accurate and thorough care
  • Communicated with pet owners to provide overview of pet behavior
  • Exhibited excellent communication skills when informing pet owners of any issues or concerns regarding their pets' health and well-being
  • Successfully completed additional household tasks, such as bringing in mail and newspapers and watering plants upon request from pet owners
  • Refilled food and water bowls to reach ideal pet health
  • Recognized the importance of adhering to client instructions relating to caring for their pets while they were away
  • Administered pet medications in food to confirm proper intake
  • Informed pet owners of major issues or concerns to seek and implement solutions

The Workout Warehouse
Riverview, Michigan

PERSONAL TRAINER
12.2014 - 01.2016

Job overview

  • Developed and implemented customized fitness plans to meet individual goals
  • Demonstrated exercises to clients and modified them as necessary
  • Motivated and inspired clients to achieve results and reach goals
  • Tracked client progress and maintained complete and accurate client files
  • Demonstrated proper form for each exercise while providing encouragement and motivation
  • Monitored client progress and provided feedback on exercise performance
  • Conducted group classes focusing on cardiovascular conditioning, circuit training, weight loss strategies and muscle toning techniques
  • Educated clients on nutrition principles and healthy lifestyle habits
  • Educated clients on benefits of an active lifestyle and proper nutrition

Education

Blue Heron Academy
Troy, MI

Certificate from Exercise Science
06.2009

Crystal Lake South High School
Crystal Lake, Illinois

HIGH SCHOOL DIPLOMA
01.1982

Skills

  • Customer Service
  • Team Work
  • Time Management

Certification

American Council of Exercise

Timeline

Bakery Clerk

Fates
12.2024 - Current

COURTESY CLERK

Kroger
08.2024 - 10.2024

PERSONAL TRAINER

The Workout Warehouse
12.2014 - 01.2016

Commercial and Residential Cleaner

Grand River Barbershop and Lisa Glines
01.2014 - 10.2024

PET SITTER

Critter Sitter
12.2013 - 10.2024

Crystal Lake South High School

HIGH SCHOOL DIPLOMA

Blue Heron Academy

Certificate from Exercise Science
Tracy Fournier